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Lexus of Arlington Service Department

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Location details

1510 W Dundee Rd, Arlington Heights, IL, 60004, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
NRNo reviews
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Cameran L.'s profile image
Cameran L. 
2 years ago

Hussain Amir did an excellent job presenting this vehicle to us that we were interested in. Being we were out of town, around a 3-hour drive he sent photos and videos of the vehicle to make sure that it was exactly what we wanted before we made the drive. He answered every call and question with complete knowledge of the vehicle and if it was something he did not know he found out immediately. The dealership was very nice but it was the salesman's demeanor that mattered to us most. He really was very attentive to us and ou... read more

Karen G.'s profile image
Karen G. 
2 years ago

Excellent experience. These folks delivered a great car as promised. How refreshing to avoid the traditional haggling and disappointment that normally accompanies a new car purchase. A huge shout out to JOE SEPULVEDA for his expert work in closing this deal. We also want to spotlight JIM TUCKER, LEXUS GENIUS, for his patience in explaining the vehicle features and helping us maneuver the technology. Well done Lexus of Merrillville. We could not rate you any higher! Thank you. 

Jerry P.'s profile image
Jerry P. 
2 years ago

Adam and the rest of the crew did a fantastic job repairing my 2015 Silverado. They went over and above to make my truck as great as it is now. My first appointment with Eskridge Collision Center was awesome. They were knowledgeable, Friendly, and they made me feel at home. Just speaking with them, and the cleanliness, made me know that I had no worries leaving my truck with them. Adam explained to what they were going to do and how long it was going to take. They did what they said they were going to do, and in the time lim... read more

Jerry P.'s profile image
Jerry P. 
2 years ago

Adam and the rest of the crew did a fantastic job repairing my 2015 Silverado. They went over and above to make my truck as great as it is now. My first appointment with Eskridge Collision Center was awesome. They were knowledgeable, Friendly, and they made me feel at home. Just speaking with them, and the cleanliness, made me know that I had no worries leaving my truck with them. Adam explained to what they were going to do and how long it was going to take. They did what they said they were going to do, and in the time lim... read more

l j.'s profile image
l j. 
2 years ago

Always an excellent ecperience at Johnson Lexus. Very happy with the purchase and the attentive and professional staff in all departments I've dealt with. Johnson Lexus extends itself for its customers in sales and then service meeting all of their needs. Highly recommend their vehicles and this dealership. 

Whitespace and B.'s profile image
Whitespace and B. 
2 years ago

We have had our 98 Ford Ranger in for body work and paint after hitting multiple deer in the last year and have received nothing but the highest quality customer service and work from this shop. We cannot say enough about the service we received from Trevor Gutzdorf - without his effort and input to save this Ranger - it would have been totaled. We appreciate all the communication and hard work Trevor put into this and will continue to use Bergstrom Body Shop of Oshkosh. The Ranger looks likes new! Highly recommended!!! 

Marty V.'s profile image
Marty V. 
2 years ago

My Nissan was recently hit, and after checking around, I had it towed to Bergstrom on Victory Lane. That was a great decision. From start to finish, they made the process very easy for me. Steve Willer did an amazing job of keeping me updated on the progress of my vehicle's repair and he also dealt directly with the responsible insurance company. After the repairs were complete, my Nissan looked as good as new. Thank you, Victory Lane Team. 

Wayne W.'s profile image
Wayne W. 
3 years ago

On February 23, 2023 I took my Lexus to the Colorado Springs service department in response to a "maintenance required" warning in the display window. I received an excellent response from the service team. I checked in with Johnathan. He was courteous, enthusiastic, and diligent. He appeared to be new as he received some assistance from one of the older service agents. It turns out that I needed a tire rotation and some lubrication on the doors and trunk latch. I was there about two hours. I would give the local d... read more

Christopher's profile image
Christopher 
3 years ago

The minute we walked in the attatudes of management was so disrespectful we just walked out and drove to plano and found the right car and the best folks to work with . 

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Lexus of Arlington Service Department is closed now. It will open tomorrow at 7:00 a.m. 

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