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Lexus at Towson

4.5

About this business

Location details

1040 York Rd, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.52,331 reviews
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Anthony Frazier's profile image
Anthony Frazier 
recommend  Recommended
4 years ago

Our service technician Ryan was super! We have a 2019 UX 200 which was previously owned by my mother who passed away and handed down to me. Ryan gave expert advice on the technology of the car as well as providing rental car during the recall repair of our vehicle. The facility was outstanding. Thanks Ryan of Lexus of Tampa Bay! 

Business response:

Hi Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Tampa Bay! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Beverly Kramer's profile image
Beverly Kramer 
recommend  Recommended
4 years ago

Great dealership and really helpful staff!! 

Business response:

Hi Beverly. We appreciate you taking the time to leave Lexus of North Miami a review, thank you! 

Pete Nett's profile image
Pete Nett 
recommend  Recommended
4 years ago

Kelsey was a great help throughout the process of buying a new car. 

Business response:

Pete Nett, we are so pleased you enjoyed your visit to Lexus Kansas City North! 

Diane Beidner Denberg's profile image
Diane Beidner Denberg 
recommend  Recommended
4 years ago

Yes. Jake was very helpful and very personable and we would use him again to purchase a car 

Business response:

Thank you for your excellent recommendation of Jake and the team! We feel lucky to have you as a Lexus of North Miami customer, Diane. Have a wonderful day! 

Juan Ala's profile image
Juan Ala 
recommend  Recommended
4 years ago

Luis help me with everything just I want to say thank you for help 

Business response:

Thank you for taking the time to recommend Luis and Lexus of North Miami! We are happy to have you as a customer, Juan. 

Bruce Holtzman's profile image
Bruce Holtzman 
4 years ago

It was my first time there in about 6 years. The experience was terrible. It took 2 weeks to get an appointment and the service writer, a man named Benny, was not very nice. Then they tried to up sell me on services I didn’t need. I was told that I needed my transmission serviced which I had done 6 months previously. My windshield wipers were replaced 3 months ago and were working fine, but I was told I needed new ones. Afterwards I took my car to my own mechanic, who is Lexus certified, and he verified that my transmission ... read more

Business response:

Bruce - If there was a mistake on our end then I sincerely apologize, but it is never our intention to mislead or pressure our customers. I'm concerned to see this feedback and think it would be best for us to discuss your experience together. Would you please give me a call? Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885 

Jenny Chandra's profile image
Jenny Chandra 
recommend  Recommended
4 years ago

Shawn helped me to get a new car today. He did d great job and I was happy with the whole experience! 

Business response:

Hi Jenny Chandra, we are very happy to have provided you with such a positive experience! 

Beverly Cech's profile image
Beverly Cech 
recommend  Recommended
4 years ago

I always receive efficient, prompt service. Staff are knowledgeable and recommend only what’s necessary. My particular contacts are Mauricio and Dave. I’ve purchased 2 cars there and am very happy. 

Business response:

Thank you for your continued business and your excellent recommendation of our team! We are happy to have you as a Lexus of North Miami customer and we look forward to welcoming you back next time, Beverly. 

Yuriy Yuriyv's profile image
Yuriy Yuriyv 
recommend  Recommended
4 years ago

I had the first experience of buying a car in your salon. I really liked the attitude to the client.Thank you very much for your help and attention in buying a car. Thank you to the manager Mr. Jaker for his help. 

Business response:

Congratulations on your new car! We are thrilled that you had such a positive experience working with our team. Thank you for choosing Lexus of North Miami! 

Frequently asked questions about Lexus at Towson

How is Lexus at Towson rated?

Lexus at Towson has a 4.5 star rating with 2,331 reviews. 

When is Lexus at Towson open?

Lexus at Towson is open now. It will close at 5:00 p.m.  

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