Letsafe

Michael Ogbonna 

on Google

2 months ago

Very awful experience with Letsafe. My house got riddled with moulds and I informed them on THREE occasions and nothing was done about it. I eventually got sick and had to take a sick absence from work for the first time ever as I am also allergic to it. Still nothing was done. This caused me to terminate my rental contract and I was still fleeced off my deposit afterwards. Let’s safe allegedly spent over £340 to fix a burn mark on the kitchen table. They proceeded to send the ‘my deposits’ form to the wrong address three mo... read more

Ben Walker 

on Google

5 months ago

LET'NOT SO'SAFE PLEASE BEWARE OF THIS COMPANY We were tenants with letsafe for over 8 years, the first few years were plain sailing and we had no problems. About 5 years into living there is when problems with the property started to arise. Letsafe then sent one of the managers out who then led us to believe that the issues with the damp were our fault and our doing. So another couple years of continually painting/papering over the black mould (Affecting both our physical and mental health's) which we believed was our fault,... read more

Ben Walker 

on Google

5 months ago

LET'NOT SO'SAFE PLEASE BEWARE OF THIS COMPANY We were tenants with letsafe for over 8 years, the first few years was plain sailing and we had no problems. About 5 years into living there is when problems with the property started to arise. Letsafe then sent one of the managers out who then led us to believe that the issues with the damp were our fault and our doing. So another couple years of continually painting/papering over the black mould (Affecting both our physical and mental health's) which we believed was our fault, ... read more

Caitlin Holliday 

on Google

5 months ago

Good communication for viewing property and immediately following application, however communication dropped. I have emailed twice since applying and heard absolutely nothing back. On other occasions I’ve expressed interest in a property, filled in a long list of questions then heard absolutely nothing back. Terrible service. 

Suad Halimic 

on Google

8 months ago

Absolutely awful service. I applied online to book a viewing at a property, they sent me an email giving me a long list of questions asking for all of my details. I responded to this email no more than 2 hours after it was sent to me. I had no response from letsafe for 2 days after that so I emailed them and, again, no response. I called letsafe multiple times about getting a viewing, they did not seem interested in the slightest and didn’t help at all - instead told me I could only apply online. I went to the office as well... read more