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LEGOLAND® California Resort has more than 60 rides, shows and attractions including the new LEGO® Star Wars™: The Force Awakens Miniland Model Display opening March with a 16-foot long Finalizer model made completely out of LEGO bricks plus six more scenes! Conquer dragons, battle pirates and discover ancient treasures at the Resort, also home to LEGOLAND Water Park, SEA LIFE® Aquarium; and NEW for Summer enjoy Surfers’ Cove – a water park expansion featuring racer-water slides. There’s so... read more
One Legoland Drive, Carlsbad, CA, 92008, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Legoland city is awesome creation.
I purchased a flexible cancellation vacation package and cancelled within the cancellation window. It's been two months since I've cancelled and Legoland has yet to refund me. Each time I've followed up with Legoland regarding my refund, they have been completely noncommittal about when the refund is coming. What is the point of charging customers extra for a flexible cancellation package if they are not going to honor the deal? This completely unacceptable for a global company as big as Lego. I have filed a BBB complaint ag... read more
You are closed. You cancelled my family vacation. Why are you still billing me? I cannot believe at a time like this you are doing this and treating people this way!
REFUND MY MONEY YOU OWE ME
Legoland is refusing to provide a refund as we did not purchase the cancellation insurance. However, we did not cancel. Their park was closed due to Covid-19 on the dates we were booked for. A situation neither party could control. Thus, the right thing to do during a global pandemic that shut your park down is refund guests who were booked far in advance for the time you were closed. Be better Legoland. If you want repeat guests to continue to return you need to provide better customer service during such an uncertain time ... read more
Because THEY'RE CLOSED!!!!!!!!!!!!!!!!!!!
I’d recommend the park, but the hotel refuses to provide a refund despite COVID-19 closures. They offered free rebooking, but the event we were registered for is canceled. This just seems like poor customer service and business practice - to nickle and dime your customers to solve a cash flow problem.
I have bought annual passes to Legoland for my family for the past 3 years. This year we have yet to use our passes and will not be able to due to the Coronavirus and they will not refund the passes. This is the end of our relationship with Legoland.
Hello. I am inquiring about my refund. It has been 5 going on 6 weeks now. Please message me
LEGOLAND California has no reviews yet.
LEGOLAND California is closed now. It will open at 10:00 a.m.
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