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Legacy Nissan
- Car Dealers
- London, KY
About this business
Authorized Nissan dealership in London, Kentucky selling new, certified pre-owned, and used vehicles. Our factory-trained technicians can service your Nissan based on factory guidelines and using genuine, Nissan replacement parts.
Location details
395 KY-192, KY-192, London, KY, 40741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I could have changed tires with a screw driver and handpump faster. With all the high tech equipment in the service department Legacy Nissan managed to pull off the task in just under 2 1/2 hours. I scheduled the appointment on the web site, selected the brand tires from the list provided on the site. I show up as scheduled. Everything went South from there. The guy at the desk couldn't find my appointment. He had to go to another area on his tablet to find it. The tires I chose are supposedly discontinued and were not in st... read more
Business response:
I'm very sorry to hear this. We have an appointment logging issue that we're addressing now. If not for this problem, we wouldn't have scheduled your service with only one tech working. It's basically a lag in communication between when you scheduled the appointment and when we officially received it. We run a tight ship and appreciate your feedback, but we regret that our discovery comes at your expense. We're happy to swap your tires for the ones you want, and I'll take care of scheduling. Email me so we can work out detai... read more
RecommendedBusiness response:
Thank you for rating us! We love stars!
Business response:
This is exactly what we love to hear. If you're happy, it means we're doing something right. Please don't hesitate to be just as candid with constructive criticism (we often need it!). That's how we stay on top of our game. Thank you so much for your business and your honest feedback. Come visit us often!
Business response:
We're seeing stars, and we love it! Thank you!
We had amazing service, the staff couldn't have been more helpful. Grant Smith and his coworkers helped us with every aspect of the car buying process, and worked on many different buying options. We are excited about our new vehicle and excited to do business in the future with the friendly staff of legacy Nissan.
Business response:
Thank you so much for leaving us such kind words for our first review of 2017! We're looking forward to seeing you this year. As always, let us know how we can help. Thanks for your business!
Man this guy went out of his way to try to help me out big thanks to Dustin Hammons. One of ya best workers hands down
Business response:
We appreciate your willingness to share! Please don't hesitate to reach out if you see areas we can improve. There's always room for that! Thank you!
I would truly like to thank Legacy Nissan for such an amazing experience! We purchased a 2017 Nissan Rogue, which made our second purchase from Legacy Nissan. We have had a rough road with vehicles until we met Hunter Swanner and Dustin, I have been to more car lots than most people and I can honestly say that there isn't anyone out there that can these two. They were extremely professional, they weren't pushy at all, and really let me know that they cared about us getting the exact vehicle for our needs. Because of the qual... read more
Business response:
Stars are our favorite! Thank you for showing us some love!
We love our new car ty Mr Smith yu did a very good job selling us a car ty I will let people know go to Yu sell them a car
Business response:
Thank YOU, Ms. Taylor! We appreciate your business, and Gus certainly appreciates your kind words. We look forward to seeing you again soon!
Frequently asked questions about Legacy Nissan
How is Legacy Nissan rated?
Legacy Nissan has a 4.7 star rating with 1,697 reviews.
When is Legacy Nissan open?
Legacy Nissan is closed now. It will open tomorrow at 8:00 a.m.
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