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Legacy Nissan
- Car Dealers
- London, KY
About this business
Authorized Nissan dealership in London, Kentucky selling new, certified pre-owned, and used vehicles. Our factory-trained technicians can service your Nissan based on factory guidelines and using genuine, Nissan replacement parts.
Location details
395 KY-192, KY-192, London, KY, 40741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was up legacy Nissan for about 3hour trying to buy truck the sales man lied to me the hole time runned my credit and approve it and then tryed to trick me in to sighing paper for more than four thousand dollar more do not trust them
Test drove a car and they asked for my number and I didn't give it. I went to the bathroom and they asked my wife and she gave it to him. they handed me a paper told me this just says we don't give out your phone number. I read it when I got home it says that they do 4 day later Robo calls from hell!
Business response:
Hi, Mr. Riley. Maybe you have us confused with another dealership because we don't have a paper like you've described, and we don't do robo calls or share our contacts with any other businesses. While I can't help with or explain those robo calls, I can control your calls from Legacy. If your wife doesn't want us to call, all she has to do is ask us to stop, and we'll stop immediately. Or I can prevent them by making sure her record indicates she doesn't want to be called. Just private message me her name, and I'll get it do... read more
RecommendedBusiness response:
Love those stars! Thanks so much!
I purchased a vehicle that ended up being a lemon.....But Ricky Frederick and Alex did everything they could to fix the issue and I was able to leave with an even better vehicle than I had before! They definitely went above and beyond to make sure I left happy and in a safe vehicle. I would not be able to have this amazing vehicle with out the help of their financial team as well! Thank-you everyone! If u are looking for a vehicle and need someone to be straightforward with you ask for Ricky Frederick and Alex!
Business response:
This is wonderful to hear! It's so stressful when a vehicle doesn't perform as the manufacturer intended. Thankfully, Ricky and Alex were able to help, and it sounds like things worked out even better for you in the long run. Thank you for your business. We hope to see you regularly during maintenance visits. —Missy, communications director
Bunch of criminals that prey on weak people. I won't ever go there.
Business response:
It's tough to respond to such a serious, yet vague, accusation. At the risk of sounding a bit vain, I have evidence to the contrary: We're Kentucky's no. 1 Nissan dealer in retail sales volume, Frontier sales volume, finance, and customer loyalty. An operation built on dishonesty doesn't yield accomplishments like these. However, we mess up sometimes and need to know about it when we do. Otherwise, we can't maintain these high rankings. Please reach out to me with details so we can make things right with you and prevent simi... read more
My husband and I made our first “milestone” purchase together at Legacy Nissan today. Prior to our visit we were extremely nervous, however, Kevin Collins went out of his way to help us. Him as well as the other guys at Legacy Nissan made our experience significantly less stressful. To say that we are satisfied with our experience is a huge understatement. We will definitely continue to do service with Legacy Nissan.
I unfortunately have a very poor review for legacy... I purchased my car with you all over a 1 1/2 ago, jeep Cherokee. Shortly after I purchased it I was promised a free oil change received my oil change no issue. Then about two months later my jeep stopped in the middle of the road while driving!!!! Had to call into work and almost lost my job due to this issue happening twice to me... Hurry and got on the interstate because I assumed if you purchased a car somewhere a few months ago that they could assist you especially no... read more
top of the line car lot couldn't be happier need a car check them out
Business response:
Thanks Johnny for the shout out. We love seeing stars!
Great people, Jason Williams in parts is awesome�
Business response:
Jason is managing Legacy Auto Parts in a space on South Laurel Road that's soon to be fully renovated. Visit Jason there anytime! He's a huge asset to our team.
Frequently asked questions about Legacy Nissan
How is Legacy Nissan rated?
Legacy Nissan has a 4.7 star rating with 1,697 reviews.
When is Legacy Nissan open?
Legacy Nissan is closed now. It will open tomorrow at 8:00 a.m.
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