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Authorized Nissan dealership in London, Kentucky selling new, certified pre-owned, and used vehicles. Our factory-trained technicians can service your Nissan based on factory guidelines and using genuine, Nissan replacement parts.
395 KY-192, KY-192, London, KY, 40741, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Austin and Andy are phenomenal. Everyone was incredibly friendly and super helpful. It was my first car buying experience from a dealership and it was better than I imagined. Both of them worked hard to help me find a car I liked and to try to stay within my budget. Thanks guys! I will definitely come back in the future!
Business response:
Thank you so much for your business, Jessica! And your review makes us smile, too! We have a great crew here, so it's sure nice when someone brags on them by name. Austin and Andy appreciate it! We'll look forward to seeing you periodically for maintenance! Thanks again! —Missy Hyde Reid, communications director, mreid@drivelegacy.com
Super nice salesmen and sales manager. Made me feel like they wanted my business! Definitely would come here again!
Business response:
Thank you so much, Neika! We absolutely DO want your business, and not just for the sale. We want to help you every chance we get and provide a 5-star experience every time. We’ll work hard to earn your loyalty! Thank you for your business and feedback! Hope to see you again soon! —Missy Hyde Reid, communications director, mreid@drivelegacy.com
Great people to buy a 🚘 from.
Business response:
Thank you, Lois! We sure appreciate your business and your kind words. We're right here whenever you need us. Call on us anytime! —Missy Hyde Reid, communications director, mreid@drivelegacy.com
Andy Frederick was our salesmen and I must say he was a great one! He wasn’t overbearing he took the time to listen to what I wanted and he worked very hard to make it happen which equaled a smile on my face! Thanks Andy, you’re awesome!!!
Business response:
Andy is a great asset to our team. Thank you for pointing that out. Thanks also for your business and your recommendation. We couldn't get by without the good feedback and word-of-mouth exposure from folks like you. We appreciate you more than you know. Your review=many smiles on many faces! —Missy Hyde Reid, communications director, mreid@drivelegacy.com
Been trying to get a vehicle fixed for a month. No one will even tell me what’s going on with it of even awnser a phone
Business response:
I hope you've gotten the answers you need since I last corresponded with you yesterday evening. Again, I'm very sorry. We'll use your situation to improve our communications with owners of vehicles brought to us by other dealerships. This has definitely been a learning experience for us. I'm just sorry it came at your expense. Please reach out if you need me to help. The owner is my brother, so I have a personal and professional interest in getting things right. We truly are a family business. —Missy Hyde Reid, communication... read more
I can’t say enough about Legacy Nissan. The staff, sales personal, was all awesome. And our sales person Rick Fredrick was the best. And our financial guy Austin Hyde, very informative on all the paper work. Yes definitely recommend Legacy Nissan.
Business response:
Tammy, we are so happy to hear this! Of all things, we're most pleased when someone says we're informative. We strive to put all the info out there so you can make wise decisions with no pressure, and it seems we hit the mark this time. Woohoo! Thanks for sharing, and thanks for your business. Recommendations like yours are priceless! Reach out whenever we can help! 😄—Missy Hyde Reid, communications director, mreid@drivelegacy.com
Looked at a car we wanted and needed a co signed and than they tell us after we have the co signed that we can’t the car we want. The guy we talked to said that he would try his best to get the one we wanted and call us back but have never heard from him. I don’t know about anyone else but I’m not buying something I don’t want.
Business response:
No one should ever buy something they don't want. It's true that we're not always able to get customers into their first choice because of financial issues that we won't discuss here. But in the end, we just want you to be happy. If we can't do it (we usually can), hopefully someone else can. Leaving you hanging, however, is a different matter entirely. That isn't acceptable at all, and I appreciate your telling us so we can address it. Good luck to you, and feel free to email me if you have further details. I'm eager to lis... read more
We love Legacy and the entire staff. Nissan vehicles are high quality and the after sale service you receive from Legacy is great. We have purchased 5 vehicles there and will probably purchase more.
Business response:
Woohoo! Everything we strive to do well, you've mentioned here. Thank you so much! For your continued business and your sweet recommendation! We can't stress enough how much we appreciate you. —Missy Hyde Reid, communications director
Greatest dealership in the world, everyone is extremely awesome 😎
Business response:
We recommend you, too, Anthony! We have a great team, and we're proud you're part of it.
Legacy Nissan has a 4.7 star rating with 1,722 reviews.
Legacy Nissan is closed now. It will open at 8:00 a.m.
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