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Leesburg Honda
- Auto Repair
- Leesburg, VA
About this business
AutoNation Toyota Leesburg has a vast inventory of new and used Toyota cars, trucks, hybrids & SUVs. We offer vehicle financing, Toyota OEM factory service & auto parts.
Location details
1 Cardinal Park Drive, Southeast, Leesburg, VA, 20175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedVery happy with the service.
From the get go, we had outstanding customer service. We got an immediate response to our initial email and within 24 hours we were driving home in our nearly new car. Mohammed was the ultimate sales professional!
Business response:
We are pleased to hear you enjoyed dealing with Mohammed and our team, Cindy! If you ever need any help, please give us a call!
Mohammed was great finance department not so great when working with our credit union.
It started out pretty rocky, but in the end we all had a virtual group hug. The rocky part is below, but the rosy part and the end is here. Unfortunately, due to the challenges I faced in repairing my vehicle for the torque converter extended warranty, the General Manager, Mike had to get involved. Once, he was involved the entire process was delightful. He handled my situation personally, which I can only imagine how busy he is. The level of customer service I experienced w...Continue Reading
Purchased my new car in Aug. Great experience. Just Ran over a nail and needed a new tire. They wanted $245 including balance. VA tire and auto $174 including balance for same tire!
Business response:
Thanks Lori, for leaving us this response. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3965 -- we hope to hear from you soon.
Came in to ask about a specific vehicle we saw on their website. Asked a manager about it. Since it wasn’t at this location, they wanted us to look at another car which is four years older with more miles on it. Basically pushed me off onto a sales person without a second glance, without bothering to tell me where the car I wanted to see is located.
Business response:
Hi Kim, thank you for bringing this matter to our attention. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.
Had the best experience today with Sales Manager Louis Lucas who saved the day when our Sienna wouldn’t start and our family with two sleeping babies was stuck! Mr. Lucas drove to our location (on a late Sunday afternoon when the service dept was closed) and found the simple (but odd) solution to the problem. He wouldn’t let us pay him. A true gentleman. Didn’t even wake the kids! Very thankful for people like Mr. Lucas in our community. Thanks @autonationtoyotaleesburg
Business response:
We are happy you had such a positive experience with Louis! If you ever need help, just give us a call. Happy motoring!
No one greeted me when I pulled into the Service Bay. The Service Advisor was not at all knowledgeable when I asked about recommendations for new tires. Also explained a problem with the door locks and advisor did not seem interested and did not look at the car to see the problem. Asked to speak to the manager and was told he was busy and not available. I left the dealership and went to Goodyear for brakes and tires. Wow, I have been getting our cars serviced here for over 25 years and I have never been treated like this. Bi... read more
Business response:
Brian, it's upsetting to hear that you did not receive the top-notch service we strive to provide.
4 hours for a scheduled service appointment is unacceptable.
Frequently asked questions about Leesburg Honda
How is Leesburg Honda rated?
Leesburg Honda has a 4.3 star rating with 218 reviews.
When is Leesburg Honda open?
Leesburg Honda is open now. It will close at 9:00 p.m.
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