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Leaf Home Safety Solutions
- Home Services
- Morrisville, NC
About this business
Explore our stair lifts, low-entry walk-in tubs, and walk-in shower mobility solutions to see why a Leaf Home Safety Solutions installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Safety Solutions transforms homes through high-quality accessibility solutions that ... read more
Location details
198 Kitty Hawk Dr, Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Unprofessional and a waste of money.Day one of the install arrives with the understanding that they would arrive at 09:00 am. 11:30 rolls around and we call and find out that the installers are at another location but will be here shortly. 1:50 pm rolls around, they still have not shown and after a second call they offer to reschedule. This time they show up. Demo was done quickly and they start to install the shower. Mold was not removed and sheetrock was put up with gaps. Day two they "finished" the install. While looking ... read more
Business response:
Thank you for reaching out to us and providing this feedback, *******. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you have any questions or concerns, please call us at ************, so we can help you directly.
Reference Job# HRAL *****. We had two showers remodeled and during the agreement phase, the term SAME was used for materials for both showers. However, the shower walls in the master bath are a very nice, glossy finish and the shower walls in the guest bath are a dull, flat finish. On 23 Sep '22 my wife called CB, Master *********, to express our dismay with the two different shower walls. CB told my wife he would order glossy shower walls and call her to install. He never called. On 24 Oct '22, I texted CB and JH, Territory... read more
Business response:
This is certainly not the level of service we expect for our customers, *****. We have forwarded your information to our support team and they will be reaching out within 48 business hours. If we can help you in the meantime, please email **********************************.We appreciate your patience and the chance to make this right.
I never thought I could afford a walk in shower professionaly installed. I was wrong. From the 1st phone call, 1st home visit until call after installing this company has been nice ,informative, price stayed the same throughout,no surprises.1 employee did an awesme job in 1 day and it looks beautiful. I feel so much safer.Thank you Leaf Home Safety Solutions. I recommend this company to everyone.
Business response:
It's wonderful that Leaf Home Safety Solutions has made such a difference for you, ******. Enjoy your new walk in shower and welcome to the Leaf Home Safety Solutions family!
Our relationship with Leaf Safety Solutions has been fantastic. The man who presented the product was totally professional and gave us an amazing price. He explained the system, the installation, the payment plan, and all the miscellaneous details. We signed the paperwork and were done. There was no pushing, no shoving, no overselling. The system was put in within a few days. The installer was also a total pro, quickly put the system in, explained how it worked, and was gone in just a few hours. I LOVE IT. I am no longer fal... read more
Business response:
It's wonderful that Leaf Home Safety Solutions has made such a difference for you, Sunny. Enjoy your new stair lift and welcome to the Leaf Home Safety Solutions family!
All I did was research a stair chair lift and this company hasn't stopped calling! From Nov 11th 2022 to Nov 13th, 2022, this company has called every 2 hours from 6am to 9pm. On Nov 13th I answered and told them to take me off their call list. The next day they continued to call 3 times from 8am till 10:30am. (The time I wrote this review) If I EVER thought I might use their services prior to this, I know after this unprofessional conduct I will NEVER use them ever!
Business response:
Thank you for letting us know about this, *******. To be removed from our call list, please email the contact information you would like removed to ***********************************
If I could give 0 stars I would.We were looking for a contractor to replace our bathtub/shower combo as just a walk in shower. We were told during the initial sale with the salesman that it would be a 1 day job in and out and that he was putting one of the best installers on the job. Sounds reassuring... right? The installer who came was professional and kind. I thought it was weird that his brother in law showed up to help him after a couple hours each day, but thought maybe this was normal? I was scheduled off for Wednesda... read more
Business response:
We hear you, and certainly understand your concerns, *******. We can confirm that weve just messaged our corporate service team asking for an update on this situation and have escalated your support ticket. A team member will be reaching out within 48 business hours. We appreciate your cooperation, as well as the opportunity to resolve this for you.
Leaf Home Safety Solutions replaced our old bathtub with a walk-in shower. Experienced and knowledgeable field rep responded within hours of our inquiry and patiently walked us through our options without pressuring us for the sale. The new shower was installed in a single day just 3 days after we signed the contract! The installers arrived as scheduled, were friendly and efficient, and did a good job of cleaning up after they completed their work. We are very pleased with the quality, appearance and functionality of our new... read more
Business response:
Thank you for the wonderful review and for taking the time to share your feedback, ****. Our priority is customer service, and we are ecstatic that Leaf Home Safety Solutions exceeded your expectations!
I used Leaf Home Safety Solutions to convert from a bathtub to a walk-in shower. The salesman ********************************* was not pushy, and he worked with me to make my payments fit my budget. ******* was very helpful, and he showed me all the samples he had and made sure I was happy with my choice. I was called in less than 2 weeks and offered a sooner time slot than originally anticipated. The job was completed in a day and a half (the work normally is complete in one day but since my home is 105 years old so there ... read more
Business response:
Your story is incredible, *****. Thank you so much for taking the time to share your wonderful experience with us here at Leaf Home Safety Solutions. We take pride in knowing our customers are happy with our service.
Recently I had a walk in shower tub installed for my wife who has suffered some health issues. Leaf Home Safety Solutions were the contractors. The contract was drafted in the middle of July. Our original installation date was for the beginning of August. After at least 10 rescheduled appointments, the company sent a subcontractor to do the installation, which did not begin until the beginning of September. The subcontractor came uninformed and unequipped about plumbing and installation issues. He was also missing several pa... read more
Business response:
We hear you, and certainly understand your concerns, *****. We can confirm that weve just messaged our corporate service team asking for an update on this situation and have escalated your support ticket. A team member will be reaching out within 48 business hours. We appreciate your cooperation, as well as the opportunity to resolve this for you.
Frequently asked questions about Leaf Home Safety Solutions
How is Leaf Home Safety Solutions rated?
Leaf Home Safety Solutions has a 2.9 star rating with 168 reviews.
When is Leaf Home Safety Solutions open?
Leaf Home Safety Solutions is open now. It will close at 6:00 p.m.
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