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Leaf Home Safety Solutions
- Home Services
- Morrisville, NC
About this business
Explore our stair lifts, low-entry walk-in tubs, and walk-in shower mobility solutions to see why a Leaf Home Safety Solutions installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Safety Solutions transforms homes through high-quality accessibility solutions that ... read more
Location details
198 Kitty Hawk Dr, Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BUYER BEWARE!!!If I could leave zero I would. Only being honest, nothing but headache and frustration. These guys are consistently rescheduling last minute then showing up late, or not at all. Did not finish job. Were coming up to a week and project unfinished. This business needs to cease and desist. 100% unsatisfied and not trying yo be that guy, just terrible results. Will tell anyone and everyone to find another company to use even if you have to pay a little bit more. Save yourself the stress. Very unprofessional
Business response:
We want to make sure our customers get the service they need, Dj. Without having your full account information, we are unable to escalate with our support team. Please reach out to us at ************or email **********************************.
Rude sales person, seemed to be upset at the fact was having multiple quotes for a shower, became very rude and abrupt when we said we wouldn't sign for the job the same day ( nothing personal we would just never sign for anything the same day) left a price sheet with an absurd same day offer almost 40% lower than the 12 month price. Very disappointed in the professionalism won't be using this company soley on this even if they are cheaper, if this is what the sales person is like I would hate to think what the work is like ... read more
Business response:
Thank you for providing this invaluable record of your experience, ******. This will be a training opportunity for us as we strive to provide the best possible service for our customers.
RE: LHSS LIFETIME WARRANTY - WALK-IN-TUB water leakage. We are 66 and 72yo & Purchased this item March 2021. We sent emails on Dec 28 & 31, 2022 regarding repair service. On Jan 12, 2023 the Service man suggested we clean the door - that didn't work!! March 8 & 23 sent emails again. March 23, the Service man didn't show. NO CALL or anything. March 30 the Service man loosen the door handle and glued a piece on the handle. He couldn't remove the handle but left it loose than put glue on the handle TO TIGHTEN IT. The next day t... read more
Business response:
This is certainly not the level of service we expect for our customers, ****** and *******. There are several details in your review that we would like to learn more about. We have forwarded your information to our support team, but if we can help you in the meantime please email **********************************.
I really had a wonderful experience with Leaf Home Safety Solutions with my recent conversion from a tub to a walk-in shower. My salespeople, **** and *************************, answered every question and came to my home three times to make requested changes in the contract. The installer, ****, was fantastic. He was very careful to minimize the dust and fumes, and covered the floors with drop cloths so that no dirt was tracked in. And my new shower is perfect and I love it. I cannot say enough about how great everyone at L... read more
Business response:
We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!
We got 3 different estimates for a tub/shower to just a walk-in shower. All 3 bids were relatively close but Leaf homes might have been a bit lower but they did seem to have the best warranty. They took all walls down to the studs so they had great access to all the plumbing. The team we had, ******* and his crew, were just awesome. The worked great together. Everyone had a job and the project moved right along. They might have had a few hiccups, but they worked through them and everything was done in one day. WOW!, I though... read more
Business response:
Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Safety Solutions, ********
I am 68 years old and partially paralyzed in my right leg. I have stability problems. I needed a larger SAFE walk-in shower. Leaf Home Safety Solutions said they had a very safe shower. Their brochure is impressive. Non skid floor, safety bars and other features. The main things I definitely needed.It took Leaf one day to install the shower in my home.The date was 2-27-2023. The installers did not take precautions to prevent the dust and fumes from spreading in my home. I had to go to the Emergency Room that night for: heada... read more
Business response:
Hi *****, we certainly understand the urgency behind your concern. We can assure you that we have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please call ************or email us at **********************************.
Installion was fantastic along with ****** who was doing the work! Had a small drain problem a few days later and it took 2 weeks to get someone! ***** made an appt then no show no call! Had to call 4 times each time told he will call, no call! Finally requested a manager which I was told was *****! Requested anyone but him, and ***** called. After 2 weeks ***** finally shows.
Business response:
We have shared your feedback with our team, so we can learn from your experience, ****. If there is any additional information you would like to share, please contact **********************************.
******* the salesman was awesome the price he gave me was ****** for a tub to shower replacement. He called his boss **** who was rude and said if I didnt agree a signed today the price would be ****** this company I wouldnt recommend to anyone
Business response:
Thank you for your feedback, *******! We understand that you are upset about your sales appointment. If this is something you would like to give us more feedback about or try to resolve, please reach out at your earliest convenience at ***********************************
From the salesperson to the installation manager to the installer, I would say they were pretty professional. I am very pleased with my walk-in tub. I love the surround and the window kit that keeps the water from damaging the windowsill around my window. The finished product looks like it was custom designed just for me. After about two weeks of use, I had a problem with one of the hydro jets a part came out because of the force of the air I suspect. I contacted customer service who put me in touch with the service departme... read more
Business response:
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind, *******. Thank you for your 5-star review!
Frequently asked questions about Leaf Home Safety Solutions
How is Leaf Home Safety Solutions rated?
Leaf Home Safety Solutions has a 2.9 star rating with 168 reviews.
When is Leaf Home Safety Solutions open?
Leaf Home Safety Solutions is open now. It will close at 6:00 p.m.
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