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Ld Products Inc

4.6

About this business

Founded in 1999, LD Products is one of the largest online retailers of printer supplies in the United States. It is one of the leading providers of discount printer ink and toner for virtually every inkjet or laser printer in the market. The company offers a full line of printer inkjet cartridges, inkjet refill kits, laser toner, fax toner and other printer supplies. It is also a Yahoo 5 Star certified merchant. In 2009, the company was the recipient of BizRate Platinum Circle of Excellence Award. LD Products offers a variet... read more

Location details

3700 Cover St, Long Beach, CA, 90808, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,171 reviews
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Clyde Simmons's profile image
Clyde Simmons 
recommend  Recommended
6 years ago

After using LD Products for three years, I would never consider purchasing my ink anywhere else. I have never had a problem. I highly recommend this ink! Five Stars out of Five⭐️⭐️⭐️⭐️⭐️ 

Tony Thomas's profile image
Tony Thomas 
recommend  Recommended
6 years ago

LD Products' Customer Service is perfect! If there's a problem they solve it, period. Why other companies don't wise up and and do the same is beyond me. 

Enrique Reveles's profile image
Enrique Reveles 
6 years ago

I drove from Lompoc, CA. The products I was delivered were faulty and unable to be recognized by my printer. This was after receiving the wrong cartridges. No big deal. I drive to Los Angeles on 12/1/18 for other business. I call LD 11/30/18 to confirm hours. We’re 7-4 on Saturdays. The door sign says 7-3:30. We were ON TIME on 12/1/2018. Only to find a sign on the door that the business was closed at 2:30 pm. That would have been nice to know when we called 11/30/18 to inquire about 12/1/18. RECAP: faulty products and poor ... read more

Sandee Carlson's profile image
Sandee Carlson 
6 years ago

Telephone conversation with LD Products customer service representative about 64XL color and black ink cartridges. Just inserted these two cartridges today. Color cartridge level is full and black is only 3/4's full. Called to inform them of this situation. Provided the Amazon order number and they were able to identify this order. Customer care informed me that it is full and the ink level is inaccurate on the cartridge. Asked the question, why does the color show full and black does not? Short answer.. You just have to tru... read more

Bruce Galles's profile image
Bruce Galles 
recommend  Recommended
6 years ago

GREAT people to do business with. Have for years, will do so in the future! They really stand behind their products. (Bruce Galles) 

Melissa Halter Harvey's profile image
Melissa Halter Harvey 
6 years ago

I was sent the wrong ink due to a glich in your software that changed my printer number and now I have to pay for shipping because you wont send me a labeling. Also the same product is $20.00 cheaper at Amazon for my ink. Horrible customer service. The supervisor wont even get on the phone to make it right!!! Never every buy from this company. 

Michael Jonas's profile image
Michael Jonas 
7 years ago

I asked LD Products where I could post a review that would do them the MOST good...so, here goes: I've been buying printing supplies from LD for years and have recommended them to a number of friends and business colleagues (all of whom have thanked me.) Their prices are more than competitive, their "compatible" products are as good as, or, in some case, better than OEM. And their technical and customer support is excellent. In a word --> OUTSTANDING! 

Deborah Wiggin Snyder's profile image
Deborah Wiggin Snyder 
7 years ago

So initially I only gave this company one star because I was double charged due to a problem with the website. PayPal refused to help, but finally, today, I was able to get someone on the phone at LD Products who checked into things and was able to get a refund issued. I truly appreciate the help. I have referred this company to many people and hope to continue to do business with them for a long time. Thank you for the help! 

Randy Anderson's profile image
Randy Anderson 
7 years ago

Not happy at all withLD Products, sure I paid half the price of a Brothers toner cartridge but I get half the quality. When I called customers service, they really had no answers to my problems with their product, poor customer service. I will not return. 

Frequently asked questions about Ld Products Inc

How is Ld Products Inc rated?

Ld Products Inc has a 4.6 star rating with 1,171 reviews. 

When is Ld Products Inc open?

Ld Products Inc is closed now. It will open at 9:00 a.m. 

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