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LawnStarter Lawn Care Service

3.3

About this business

Location details

1608 14th Ave S #3C, Apt 3C, Birmingham, AL, 35205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3199 reviews
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Sifat B.'s profile image
Sifat B. 
4 years ago

*BECAREFUL!* In total I had 2 cuts with them and had to terminate my account immediately after. While the app works well and the UI is very intuitive they will charge you an arm and a leg. Initially I was quoted 37.00 for my lawn but after each cut I was getting charged 60+ on every time they cut my grass. Each time I called and I was told about all the additional fees that was added on top of the original quote. BE ADVISED, my front yard ( they were only cutting my front yard) is around 25X5 feet. While they have good custo... read more

MB M's profile image
MB M 
4 years ago

They broke sprinkler heads (I saw as it happened and the guy kept looking back, he knew what he did) and I started taking pictures as I was home and immediately called their toll-free number. As I was explaining what happened I noticed that they had also shattered a window glass in the backyard. Meghan was the one that took the call and claimed that is why they are insured and wanted me to keep their services. I submitted photos and they haven't emailed me or called me and left me a message. I then got on Twitter and contact... read more

Anthony G's profile image
Anthony G 
4 years ago

I'm afraid I'm going to have to go all Karen on this business. They were very nice, customer service rep on the phone with me was nice as well. The business though? No. If you have a large yard that requires all kind of different things done to it, this company might be for you. If you have a a 50ft by 50 ft patch of land that has no grass, just weeds... probably just wait until you get a weed eater if you just moved. So this duplex I'm in does not have storage for lawn equipment, and I was looking for lawn service to come b... read more

Cortney B's profile image
Cortney B 
4 years ago

Scammer they will steal your money they upcharged me 40 dollars without my knowledge and did not credit me. Horrible the support team was extremely rude and is rude to customers. I would never recommend this company to my worst enemy they will take your credit card details and steal your money. HORRIBLE HORRIBLE HORRIBLE 

Ivette S's profile image
Ivette S 
4 years ago

no wonder they are rated F with the BBB, there guys ran over the wire to my septic system, anyone whom has a septic system knows that it would be a few weeks before the system would start to give problems to even know that something happened. a week and half went by when my system started to give trouble and when i went outside to see, that's when I saw the wire. I reported it and then I was told since I didn't report it within 5 days of the time they came out they would not be responsible!! THAT IS RIDICULOUS!! HOW CAN I KN... read more

Hu C's profile image
Hu C 
4 years ago

Fraudulent practices. Crew damaged my fence gate. I filed a claim with pictures. It is very frustrating dealing with them. They refused to do anything. I wish I had read the reviews before hiring them. They get you in by offering $19 deal. I strongly agree with other reviews that the "bait and switch" techniques constitute fradulant business practices. 

CJ u's profile image
CJ u 
4 years ago

Please, I implore you. DO NOT use this company in Dallas area. They are thief's. They have charged me twice for services that were not done. And I can not get them to refund the money. Please do not let them do this to you. PLEASE read all the other reviews. These are BAD people!!!! 

Susan S's profile image
Susan S 
5 years ago

Buyer beware. This company does not take responsibility for incomplete or low quality services provided. They claim to have a 5 day dispute policy, outside of which regardless of whether or not the work was actually completed (in my case it was not), they refuse to investigate a dispute. I've asked that they either have someone actually come by to complete the service or refund the amount they charged (for the service that was not completed). They've consistently refused to do either claiming that because it's outside of the... read more

Paige T's profile image
Paige T 
5 years ago

My previous lawn service stopped coming with no warning and I have been looking for a service who can come mow my lawn ASAP before it gets too out of hand. I found them through Lawnstarter.com and received a text from them at 2AM asking if I needed lawn service and I was awake, so I answered immediately. They responded at 9AM and asked if I was free to speak over phonecall and I told them that I could not for the moment but text message would work if that was ok, they said it was. I told them I needed a corner lot done ASAP ... read more

Frequently asked questions about LawnStarter Lawn Care Service

How is LawnStarter Lawn Care Service rated?

LawnStarter Lawn Care Service has a 3.3 star rating with 199 reviews. 

When is LawnStarter Lawn Care Service open?

LawnStarter Lawn Care Service is closed now. It will open tomorrow at 9:00 a.m. 

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