Laurel Bank Surgery

A 

on Google

a week ago

Practice nurses are brilliant, but it is rare that you will actually get to see them, and you will usually see a locum. Expect to spend 20mins at a minimum (more likely double though, even at quieter times of the day) waiting on the phone, to speak to a receptionist, only to be told to call back another day as certain types of appointments only get released on certain days (though of course there's no guarantee that there will be any of those appointments left when you finally get through). If you have a long term health con... read more

Troy Rodgers 

on Google

2 weeks ago

Staff very helpful and accommodating, Doctor Wilson very helpful and reassuring, felt like she was actually listening to me. 

Kristian Sutcliffe 

on Google

3 weeks ago

Sit in a cue of 20 people from eight when they say to ring in with in 20 minutes all the appointments have gone. So how do I get an appointment for the doctors? This was the second day of this happening could not ring any earlier so how do I get an appointment. 

Hannah Long 

on Google

a month ago

Dr Wilson and Dr Elias are so fantastic! Both were incredibly kind and respectful when I had a billion questions and quite nervous during a procedure. Their care is beyond appreciated!! The reception and admin staff also do a great job considering how stressful GP appointments can be to get. 

Sarah Rodgers 

on Google

2 months ago

Really happy with most of the doctors especially Dr mcneil and Dr cutting, they both spend time ensuring the best course of action and they explain everything fully. I have had a few experiences with doctors where I have felt my concerns have been brushed aside and not taken seriously but overall really happy and the receptionists are also very helpful and I can always get an appointment as I plan ahead and can book easily on the app.