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Langstone Way Surgery
- Healthcare
- London
About this business
Location details
28 Langstone Way, London, NW7 1GR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 1:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst GP Surgery so far! The receptionists are very rude and they keep you on hold for more than an hour before hanging up the phone!
I am writing to formally complain about the unacceptable and unprofessional behaviour of a receptionist at your surgery on the morning of Thursday, 4 July 2025. During my interaction, I was met with rudeness, a dismissive attitude, and a complete lack of empathy or willingness to help. As a patient with serious and ongoing medical conditions, I expect to be treated with basic courtesy and respect—what I experienced today was far from that. It is deeply concerning that a member of your front-line staff, who should be offering... read more
Extremely disappointed. Will change gp assp.
I joined just over a year ago. I had to learn how to do e consult etc but this is in use generally now. The receptionists are very helpful but need our patience. I have had excellent treatment. I am delighted with the follow up appointments and very pleased with the physio and assistant health professional both of whom gave helpful advice, care and monitoring.
The reception team is friendly and professional, and Dr. Hasan is truly excellent – knowledgeable, kind, and thorough in her care. The only downside is that appointments are often scheduled with a physician associate instead of the GP, which means you don't always get to see the doctor directly.
Frequently asked questions about Langstone Way Surgery
How is Langstone Way Surgery rated?
Langstone Way Surgery has a 1.6 star rating with 279 reviews.
When is Langstone Way Surgery open?
Langstone Way Surgery is open now. It will close at 6:30 p.m.
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