Lake Granbury Dental & Orthodontics

Vetta S. 

on BBB

7 years ago

This review is for the Troy office location under the care of Dr. Shawn Nguyen. I've been going to this location for about 6 years and was always very impressed by the level of compassion and professionalism of the dentist and staff there. But I when I went there today 11/27/17 because I was in severe pain due to a tooth ache, I saw Dr Nguyen. He decided to pull my back tooth. He didn't explain any of the procedures that he was doing, and told me I was making him work too hard. He was very agitated with me and kept mumbling ... read more

Doug m. 

on BBB

8 years ago

I have been to 3 great expressions dental centers and it was the worst experience i have ever had. Mid-town detroit, oxford, waterford michigan. -my tooth filling broke same day and was refused to be fixed (it scrapes my cheeks to this day. -they used metal without asking if i would like white. (i have insurance) -they tried to use up my xrays even though they already had xrays, just because it was a new year and they could charge my insurance again. -also, they charge 100$ for gas everytime.. I go to a PREMIER dentist now ... read more

YOLANDA K. 

on BBB

8 years ago

UNPROFESSIONAL DENTIST FOR CHILDREN!!! it was my 3 year old first time to the dentist for a exam. our appointment was at 8:40. we weren't called in until 30 minutes later. we were brought in and she was semi prepped and the person just left us there for 15 minutes AND DID NOT INTRODUCE HERSELF. i was under the impression she was the hygienist. After stepping out into the hallway and looking for her, she returns to say she is not the hygienist only the assistant and they will be with us shortly. I explained to her this is bad... read more

David B. 

on BBB

8 years ago

Great Expressions Dental Center of Georgia PC on 1152 Old Salem Rd SE in Conyers Ga is horrible. I went in Aug 17, 2017 for my first cleaning and exam. I never received my cleaning which was ok because I'm thinking once all my work is done on my teeth then my last appointment would be my cleaning. No!!!! They brought me back this outrageous bill as if my insurance didn't cover anything. But what sent me a red flag that something wasn't right with the prices, is when the lady behind the counter told me i was going to have to ... read more

Katherine W. 

on BBB

8 years ago

I went to the Rochester Hills, MI office to have a root canal and crown in the summer of 2016. It seemed to go fine at the time, but the crown has already broken and I was told by my new dentist that it wasn't put in properly to begin with. When I tried to contact Great Expressions to inquire as to why the work had been done so poorly, I found it impossible to speak with a human. Their mailbox is full, their patient services line rings endlessly without anyone picking up. I would absolutely not recommend their services to an... read more

D. Smith 

on BBB

8 years ago

I began services with Great Expressions about 3 years ago for my family. Initially, the service was really good. My family was being taken care of efficiently. The staff at the Bullsboro and Jefferson Parkway in Newnan were very pleasant. However, within the past year, we have been scheduled and rescheduled for appointments with the explanation that there was no dentist available, we don't see children (they did 2 -3 years ago), we don't have you scheduled (was sent confirmations). I sat and waited for them to open on three ... read more

Teon A. 

on BBB

8 years ago

I never get in for my appointments the assistant kayleigh is rough and acts as if she is your parent and you don't have a choice in your care. Tonia at the front desk is rude and hangs up on patients does not bill right either my mom has so many issues with them. too bad theres no zero. 

Karis G. 

on BBB

8 years ago

Wish I could give 0. Horrible customer service from employee Tonia, hangs up on customers. They have charged my card even after I changed payment options with them and refused to issue a refund. They continue to reschedule my and my sons appointments, the orthodontist (Dr.Garza) is always sick, has an emergency or on vacations she's never there. My appointments are cancelled day of and I miss out on my day of work and they attempt to reschedule for months later. I have even been given appointments that I never schedule or ag... read more

Tee 

on BBB

8 years ago

I went to see Dr Waksor after being referred by Dr Livingson for removal of difficult wisdom teeth and a painful tooth extraction, Dr Waksor came in to the exam room and literally spent 5 mins to tell me teeth he would remove that my dentist didnt discuss, I was concerned because another dentist had advised that my face could be paralized from one of the extrations , Dr Waksor did not want to fully explain the effects and when I questioned him that I did not feel comfortable with a 5 min consults for something so tramatic he... read more