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LaFayette Ford Lincoln is Fayetteville's only family-owned and operated Ford Lincoln dealer, proudly serving the area for almost 70 years. We offer a full line of Fords, Lincolns, and pre-owned vehicles. We also have an award-winning service department and Quick Lane Tire & Auto Center for quick, while-you-wait routine maintenance.
5202 Raeford Rd, Fayetteville, NC, 28304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Service Department The experience was good because of the helpful and friendly customer service staff. The experience was not so good because I have returned my vehicle to the service department on multiple occasions for the exact same issue.
My 2014 F150! It was very pleasurable dealing everyone there. The staff was very friendly to which made me and my daughter feel welcomed. My sales associate was Charles Cass and he has answered numerous emails questions and he has followed up with me in a timely manner. I got lucky and purchased a 2014 F150 extended cab.
thomas parrott Jimmy Reynolds did an excellent job to setting up and explaning touch screen...from start to finish excellent job
Business response:
Thank you so much for the nice review! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you. Please come back to see us if you need anything at all.
My experience with Lafayette Ford Marie was waiting for us when we arrived. She started on our paper work right away. Even though my husband was unable to be there, she took all of his information from me. She got us into finance and they got all of our paper work done. I signed the papers. We took the car and picked up my husband from the rehab center the following morning. Went back to ford where my husband signed his paper work and we were done. I appreciate all the work Marie did for us. And you finance department was fa... read more
Great People and Service I purchased a 2014 Ford F-150 Lariat from Lafayette. They traded with another dealer for the exact vehicle I wanted, and were very helpful in the negotiations. They even agreed to add accessories and to deliver it to me 2 hours away. I got a very fair deal from them and everyone was friendly and helpful from start to finish. I would highly recommend Lafayette to anyone considering a Ford.
Business response:
Thank you so much for the nice review and congratulations on your new 2014 Ford F150 Lariat! Check our social media pages to stay in the loop on product news and updates. Please come back to see us if you need anything at all.
David Joyce Great salesman ,finiance was slow.over all good.every one was very nice,show room very clene
Great Customer Service Leased a 2015 Lincoln MKZ, love my car, worked with Annette Bunce she was very friendly and helpful. She encouraged me to test drive both models hybrid and eco boost, mind you it was a rainy day but she made me feel like the sun was shinning, I was on a budget and she never seemed impatient with me as we searched for the right car in my price range, unfortunately the car color and features I wanted was not on the lot so she personally delivered it to my driveway (yes my home) once it arrived. The atmos... read more
very satisfied customer Johnny Butch Gautier is awesome. I am a difficult consumer when making a costly purchase but Butch stayed right with me, giving patience and the time to make a decision. Not many would have stayed by my side without losing their cool. He should get super points for that. Thanks Butch!
Great customer service Every time I have come to the dealership I am greeted by courteous people. There is never a rush to move me away just to get to the next client. I appreciate the quick service and free car washes. It is the little extras that make me continue to come back.
Business response:
Georgia Spriggs, thank you so much for your kind words! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
Lafayette Ford Lincoln has a 4.6 star rating with 4,332 reviews.
Lafayette Ford Lincoln is closed now. It will open at 7:30 a.m.
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