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Labcorp

1.5

About this business

Location details

508 S Lexington Ave, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.570 reviews
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Reina Davis's profile image
Reina Davis 
6 years ago

Very unprofessional. Labcorp hires through a company named AHS Staffing. The complete interview and hire process has taken a total of 3 months. Today was my last day at my current job. I received a call from Neil with AHS Staffi ng stating labcorp has cancelled my position and I no longer would be starting Monday. The only thing they could tell me was sorry. I even spoke with the manager from their Peoria office and she was telling me how moving to Peoria would be wonderful. This is wrong in so many levels I have kids and a ... read more

Leslie Von Seggern Monismith's profile image
Leslie Von Seggern Monismith 
6 years ago

Unreliable billing and terrible customer service. I received a bill and called to arrange payment in two installments. The woman said no problem and would make note in my record. The next month I get a bill from their “in house” collection department. When I called about it, their rep Barbara said it doesn’t matter that I called to make arrangements, they will still send late notices. Okay....so why put a phone number to call on your invoices to make arrangements? And they bill every 21 days which is very unusual. 

Cecilia Fine-Pozos's profile image
Cecilia Fine-Pozos 
recommend  Recommended
6 years ago

great company, accurate results. 

Magdalena Jenc Guth's profile image
Magdalena Jenc Guth 
6 years ago

What a terrible place. I went in for a urine test exactly 1 month ago and still no results. This is for my kidneys and it's important to know the results. I've contacted customer service 3 times now... no response. Helloooooo? Is there anyone that works here??? I knew I should have turned around when I walked in and the lab tech had a friend hanging out behind the counter with her. And no help with the self check-in... I was the only one there!!! 

Laura Corbett Thompson's profile image
Laura Corbett Thompson 
6 years ago

patient privacy doesn't exist at the Fayetteville lication 

Larry Carhartt's profile image
Larry Carhartt 
6 years ago

How can you do a heavy metals test and not check for gadolinium? 

Michelle Walters Duvall's profile image
Michelle Walters Duvall 
6 years ago

Definitely would pick a different company if you would like your results in a timely manner😡 

Rose Kasper's profile image
Rose Kasper 
6 years ago

Medicare refused to pay $107.00 for a test. I called the doctor’s office to find out that the proper codes that Medicare needed were sent to Labcorp but they didn’t include them. Labcorp needs to figure out how to resubmit. I have spent several hours on a problem that isn’t mine. Medicare told me in the future to decline to sign any billing documents at Labcorp. 

Pam Abbott's profile image
Pam Abbott 
6 years ago

i walked into my scheduled appointment at labcorp, with doctor's orders for a simple cbc/lipid panel in hand, on aug 2 and am still waiting on my lab results. worst email customer service, ever. it takes them a week to respond. they don't understand or address the issue and i have to re-explain it and wait a week for another response, which is from a different customer service rep so there's no continuity or ownership of the customer issue. i've been waiting on a prescription, based on these test results, which i may never r... read more

Frequently asked questions about Labcorp

How is Labcorp rated?

Labcorp has a 1.5 star rating with 70 reviews. 

When is Labcorp open?

Labcorp is closed now. It will open on Monday at 9:00 a.m. 

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