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LA Fitness

2.0

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

3838 Richmond Ave., Houston, TX, 77027, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.01,251 reviews
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Jessica B's profile image
Jessica B 
3 years ago

LA Fitness has been closed in my state until two weeks ago when very limited openings were permitted, and the company wasted no time in charging members (who cannot reasonably access the service - my gym is not open) the annual fee. Our household is unemployed and my LA Fitness account was frozen so we wouldn’t have to spend our unemployment on monthly dues. It was not properly communicated to me that $60 Would be taken out of my account this month and they refused to refund it even though I’m promptly cancelling my membersh... read more

Leah N's profile image
Leah N 
3 years ago

Very poor customer service!!! LA fitness Greenbelt, MD. The club has apparently been sanctioned for people not wearing masks; they have in turn gone completely overboard!!! My mask fell below my nose while I was running. They didn't warn me or anything but an Amanda B******* immediately asked that I leave with the police! She is why I have a customer service complaint. I have been going to LA fitness for years without any issue! And I have no problem wearing a mask! It fell while I was running! 

Dana P.'s profile image
Dana P. 
3 years ago

Zero Stars!! These people are dishonest, deceitful, and use deliberate lies in their sales. I am helping my son now navigate their deceitful. He has Autism, is 20 years old and stopped at this gym simply to inquire about a place to work out. He was told he could cancel anytime. He was not told he was being given a contract for membership as well as an additional $240 a MONTH in personal training. Anyone who talks to him longer than 5 minutes will know that he would be easily taken advantage of in this capacity. His LA Fitnes... read more

CALEB B's profile image
CALEB B 
3 years ago

Zero Stars! With my permission, my mother is filing on my behalf. - Caleb Bastin I am helping my son now navigate. He has Autism, is 20 years old and stopped at this gym branch at 550 Clock Tower Way, Crescent Springs, KY 41017 ( simply to inquire about a place to work out. He was told it was $24.99/month (reflected on his account) and he could cancel anytime. He was not told he was being given a 1 year contract for an additional $240 a MONTH in personal training. Anyone who talks to him longer than 5 minutes will know that ... read more

Dylan H's profile image
Dylan H 
3 years ago

LA Fitness is trying to enforce mask wearing during physical exertion/mid-exercise. When in common areas and as we enter and leave the gym I wear my mask. These employees don’t understand the laws in KY. I pulled them up online and showed the exemptions for wearing a mask which include during physical exercise straight from KY Gov. himself. They ignored the info I presented and never showed me anything in writing regarding LA Fitness policy to prove the latter. They also have the nerve to worry about my mask when the gym rar... read more

Allyson P's profile image
Allyson P 
3 years ago

Started my membership and personal training sessions right before the pandemic caused closures. Memebership was on a freeze for three-four months. Being high risk I decided I would not be returning to the gym and would like a refund for sessions that were yet to be used and to cancel my membership since money is tight now as well. I've had an awful time trying to cancel and get my money back, on hold and talking to numerous people when I called or told the people I should talk to had the day off when I showed up to cancel in... read more

Tony B's profile image
Tony B 
3 years ago

LA Fitness is a total hustle and professional scam They have streamlined the process of joining, but are totally corrupt in how difficult they make it to discontinue a membership, so much to the point that when I went into the club and requested they cancel my membership, I was told by the management that they could not do it for me on the spot, that l would need to go home and print a form from their website, bring it back or mail it in just to cancel the service. The same service they're able to sign you up for, on the spo... read more

ALAN N's profile image
ALAN N 
3 years ago

For unknown reasons, L.A. Fitness (ESporta) charged my credit card for $25 on Dec. 17, 2020. When I asked the assistant manager about it, he said that it was a mistake and that he would get it fixed right away. Well, after three weeks and numerous conversations and text messages, the charge has still not been reversed. While I know that gyms like LA Fitness are hurting amid the Covid issue, ripping off their current customers is never a good way to do business. This is not the first time that I have had billing issues with t... read more

paul n's profile image
paul n 
3 years ago

i would leave less stars if i could. First off on a good day their staff is unprofessional and unfriendly. Today, i forgot my mask admittedly so, the policy is mask upon entry and exit only. After allowed to enter without a mask on i was approaching a piece of equipment when a manager came running up and began yelling their policy at me, i said im already in the club am i going to really have to run to the car to re enter only to get back to where i am and take it back off. She continued yelling, so i left grabbed my mask ca... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 2 star rating with 1,251 reviews. 

When is LA Fitness open?

LA Fitness is closed now. It will open at 5:00 a.m. 

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