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LA Fitness

2.0

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

3838 Richmond Ave., Houston, TX, 77027, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.01,251 reviews
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Eunbee K.'s profile image
Eunbee K. 
3 years ago

I was essentially pressured into buying a personal training membership here to the point where they would NOT let me leave until I said yes. I am a part time minimum wage employee and the agent that was helping me had to bring 3 people to try to convince me to buy. Even suggested I stop feeding my dog so I can afford this membership but that's not even the worst part. After setting my first schedule up and giving me a hand me down book for my exercises after paying 200 fucking dollars my trainer doesn't show up. Which is fin... read more

Matt P's profile image
Matt P 
3 years ago

Hanover Park, IL LA Fitness Chris L, the personal training manager, had me wrongly sign the wrong personal training contract. I was under the assumption that it was a 3 month personal training contract @ $180 a month, but I was frustrated and shocked to find out it was locked in for a year. When I had spoke to the front desk to cancel my contract, they told me to wait for Chris who created the contract, would come in tomorrow. No luck. I asked the front desk again, they said Chris would be in later this week on Friday. No lu... read more

Amy H's profile image
Amy H 
3 years ago

I am a current member of LA FITNESS. I was diagnosed with COVID in December, I placed my membership on a complimentary "Freeze." Three months later I was notified of an outstanding balance. No one at the location level (Operations Mgr.) was able to assist me and I was given the LA Corporate number to no avail. The wait on hold has been unreasonable and no further contact information is available. This business is showing no accountability. 

Ron S's profile image
Ron S 
3 years ago

Slimy athletic club, DO NOT become a member. I have had to put my membership on hold and LA fitness now charges 10 dollars a month to put a membership on hold. I unfortunately had surgery and I am handicapped for the next 6 months. I tried outright cancelling membership and was told we only accept cancellations with a walk-in or by USPS. Never mind I have had multiple emails with them and they have my phone number on file for verification. 

Seth C's profile image
Seth C 
3 years ago

This location is negligent with machine upkeep. There are only 4 stair machines in entire gym. 2 of 4 have been broken down for months. One is literally 5 months and counting. It is really frustrating, none of the other local LA Fitnesses are this slow/negligent. 

Teresa A's profile image
Teresa A 
3 years ago

LA fitness in FL is now esporta having the same problem with them concerning trainers 

Lain L's profile image
Lain L 
3 years ago

Horrible handling of covid-19 contracts. I have been getting charged $180 each month even though my account has been FROZEN due to a personal training contract. I explained that my husband was high-risk and that we could not come into the gym right now, but they were completely unsympathetic. They said that I could use my training credits when I am able to come back into the gym, but ONLY if I pay a $40 monthly fee on top of my monthly dues for the right to use credits that I would have already paid for. They are essentially... read more

Terri S.'s profile image
Terri S. 
3 years ago

I am so disappointed with the customer service at La Fitness . First off let me say when they want you to join they are all over that .We signed up for the club right before covid . We also signed up for personal training . We did two training sessions and the club shut . We kept hoping COVID would get better , but that hasn’t happened. My doctor told me that both my husband and I are high risk for covid and we can not go to fitness center . I then called and cancelled our monthly membership. I also asked to have our trainin... read more

Luis M's profile image
Luis M 
3 years ago

Gym is amazing, modern and clean. Best gym I have ever joined. Unfortunately, there is an honesty issue. The woman that signed me up said "the membership is "x" per month". "OR you can pay for the entire year for "x" and save. The amount was BS $ so I paid for the year, and I personally have an issue with my cards being charged monthly. I brought my 12 year old one or two times per month and no one ever said anything. I read that I was allowed to bring a guest ON LINE, SHE referred me to the online site for "membership benef... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 2 star rating with 1,251 reviews. 

When is LA Fitness open?

LA Fitness is closed now. It will open at 5:00 a.m. 

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