LA Fitness

Zon L 

on BBB

a year ago

This seems to be a common practice with this LA Fitness location and typically I let it slide, but I've gone into the location in person to cancel the $34.99 fee. They've cancelled mine prior and I've asked them to cancel all the other account which my wife's account they said would be cancelled as well. I called in and they said I'd have to come in person to have it cancelled which I already did prior. It's no wonder I see so many 1 star ratings recently! 

Nur K 

on BBB

a year ago

We signed up for personal training sessions at this location, and the manager told us in the contract that after 10 days you can cancel, you get a refund for the amount paid, however you can cancel before 30 days, without paying a cancellation fee. We tried to cancel the entire week before 30 days and they continually put off meeting us, and eventually made us call the head office. The head office manager said there is a 50% buyout of the remainder of the contract which is 3000$. We are university students and this is becomi... read more

Carmen F 

on BBB

a year ago

I unknowingly signed a 1-year personal training contract with Esporta for $198 month on 2/20/23. I thought it was only for 1 month. The trainer didn't even tell that I sign for 12 months. He gave me the contract after I signed everything. After my first session of training with personal trainer I injured my legs. I went to my doctor and got a note that I cannot continue to do workout until I have surgery on both my legs. Trainer who made me sign so fast this contract never told me it was for 1 year and he never said that the... read more

Kenya P 

on BBB

a year ago

Had to give 1 star because it wouldn't let me do zero. This gym needs some serious work. Equipment is old and always broke. Makes for a terrible work out experience. They really should charge to go here 

Cr Z 

on BBB

a year ago

I agree with others below. My 91 year old stepfather was still being charged monthly for a membership he didnt use for the past **** years. This company never sends renewal notices or anything just keeps taking money out monthly. Terrible company that I will never do business with 

Hilda R 

on BBB

a year ago

I am APPALLED that at the *********** ******* location the Women's bathroom has NO TOILET PAPER OR PAPER TOWELS. It is filthy with **** and wet toilet paper in multiple stalls. When I asked the front desk for Manager they said they do not have one. When I asked for Custodian they said none here. When I asked for toilet paper and paper towels they said don't have that either!!! IT IS DISGUSTING That a gym operates in such unsanitary conditions!!! 

Janine A 

on BBB

a year ago

Should be rated a 0. Broken and outdated equipment. Horrible management. Huge mess everyday. No one addresses any customer concerns. 

Nabil T 

on BBB

a year ago

This is a terrible Gym. Do not sign a contract with them, they will bill you multiple times per months and never send you a receipt. You need to check you credit card all time to make sure they did not scam you. I signed a membership for two months and ended up paying more than $370 with unknown charges. They will certainly lie to you about the whole process until you sign. Once signed they will randomly charge hoping that you never check your credit card. Be careful folks. Please consider talking to the media to build aware... read more

Alicia L 

on BBB

a year ago

This place is trash with trash trainers and management. Mi a pregnant woman and was brutally attacked by a grown man in his 40's and a woman in her 20's which are members and also attacked by Esporta personal trainers. They did all of us in front of a 2-year-old as well. We asked for the video footage which they failed to provide due to the trainers and two people who attacked me and my boyfriend are friends with the management, so they are trying to protect them. This place needs to be shut down and every single one of them... read more