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Kunes Ford of Sterling
- Car Dealers
- Sterling, IL
About this business
Discover how Kunes Auto Group makes it easy to buy a vehicle. We are committed to providing the very best service and dealership experience. Shop our wide selection of new and used vehicles that span across our 40+ locations throughout the Midwest. Since 1996, Kunes Auto Group has been serving local communities while abiding by our motto of Faith, Family and Giving Back. Browse our available inventory in Sterling and find the vehicle that fits your needs!
Location details
2811 Locust St, Sterling, IL, 61081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Big thanks to ********* and ****** for getting us what we need and rectifying a terrible experience we went through with a different dealership!
I frequently work on my on vehicle and only take it to shops when time is short or a computer related issue requires more diagnostic equipment, I can say that you should run away from Kunes service department. I originally dropped my truck off for a computer issue and asked them to look at the death wobble (F250). After two days of diagnosis, ******* called me and stated numerous issues. Not only were all four brakes shot, but the drag link was gushing metal and the transfer case control module needed replacement (there isnt... read more
Yesterday I spent $857 fixing everything that was wrong with the vehicle they sold me. The vehicle did not do any of this during the test drive. Maybe after 3 days everything started happening. The vehicle started randomly completely turning off at stops (not auto start/stop). Sometimes it would literally go dead, no power, and eventually cut back on. The ac/heat wouldnt work properly. The usb ports didnt work. Theres a small place on the windshield thats not sealed and water leaks sometimes. Theres a slow leak in a radiator... read more
THE WORST dealership you could ever deal with. Was dealing on new truck over emails. Decided to go to dealership to physically look over and test drive. When they brought their first proposal, wasn't even close to what they said they could do for my trade and the price they quoted me for new truck. Long story short after back n forth, they asked what it would take to close the deal. Gave them the numbers, they came back with a payment and term that was pretty close to the numbers I had already had figured. Deal agreed upon. ... read more
I bought a 2017 ******* Elantra with ****** miles . Not even a year later the engine go out. I got all scheduled oil changes on time. Was told when I bought the car that as long as I did all my scheduled oil changes and had any major work done through them I would have a warranty on the engine and trans. Well now they telling me the warranty company will only cover $4900 and that I will still be liable to pay the difference of $2825. If I get an engine on my own the warranty company wont pay and it will void the warranty in ... read more
Kunes charged my wife, a registered nurse, over $600 to replace our rear brakes on our 2018 Explorer with ****** miles on 9/22/21. I had previously replaced the front pads and rotors myself. A few months ago, she was getting a vibration, so I inspected the front and rear brakes. To my surprise, upon rear brake inspection, I noticed that there is no inward pad on the rear brakes. So....my wife has been driving for the last 20k miles with no rear brakes at all. I contacted the management immediately to let them know that they ... read more
Business response:
Hello ****, we hope this message finds you well.First of all we apologize about the issue you are experiencing with your 2018 **** Explorer and any inconvenience this might have caused you.Brakes are one of the componentsthat are very noticeable when they have issues with, if you started to feel the vibration only a couple monthsago this could be a problem that just started recently. Also if you have had the vehicle for a year and half and drove 20k miles, we assume that you have done other services like oilchanges, tires ro... read more
KUNES GMC of Belvidere is FULL of BS! We purchased a truck from them. Bought it on a Monday, the next Monday we had to return it due to transmission issues. Then we got a loaner car. The next day, the loaner WOULDN'T START. So it had to be towed BACK to the dealer. Then the next month, got off work, went out to eat, came back out to the truck, the truck WOULDN'T START. Once again had to get it towed back to the dealer AGAIN. This time they didn't have a loaner so I could get from point A to point B, so we had to catch rides ... read more
Business response:
Von, thank you for your recent review. Unfortuantely I could not find any information on a recent visit at Kunes GMC of Belvidere. Please reach out to me directly to dicuss your expirence. Thank you.
This place is a joke. Seems like I know more about cars than the guy selling me my car. More concerned with his dumb sweaters. Not to mention they try to sell you little things to make your payment to go up. And getting an oil change, dont do it takes two hours. If I knew it was going to take this long I wouldve done it myself. Again DONT WASTE YOUR TIME OR MONEY!! Its like selling your soul to the devil
Beware I read other reviews about this location putting in the wrong engine oil. It will cost you the ultimate price!! Shortly after having my oil changed at this Kunes location I start smelling a burning smell coming from my ******** benz. I went there because it was more reasonable price and closer than the Kunes I normally go to in ********* where I purchased the car. I truly regret it because my engine blew.Im left to pay for the repairs ***** because the no fear warranty only covered **** dollars now Im without a car an... read more
Frequently asked questions about Kunes Ford of Sterling
How is Kunes Ford of Sterling rated?
Kunes Ford of Sterling has a 4.3 star rating with 1,335 reviews.
When is Kunes Ford of Sterling open?
Kunes Ford of Sterling is closed now. It will open at 8:00 a.m.
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