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Kunes Ford of Sterling
- Car Dealers
- Sterling, IL
About this business
Discover how Kunes Auto Group makes it easy to buy a vehicle. We are committed to providing the very best service and dealership experience. Shop our wide selection of new and used vehicles that span across our 40+ locations throughout the Midwest. Since 1996, Kunes Auto Group has been serving local communities while abiding by our motto of Faith, Family and Giving Back. Browse our available inventory in Sterling and find the vehicle that fits your needs!
Location details
2811 Locust St, Sterling, IL, 61081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
you sell cars that need work you don't check them like you say you do.
I recently tried to buy a car from Kunes Hyundai in Sycamore on June 23rd. I got the temporary plates put on after I put the down payment and got insurance for the vehicle. On June 29th I got the plates put on and given the registration. I was told multiple times you are approved, the car is yours, you have nothing to worry about. I got a call 7/31 in the morning that I was not approved and wanted to work something out with me. Its has been a whole month that Ive had the car, why did I have to wait so long for me to get the ... read more
Where do I begin I purchased a vehicle from Kunes country in ****** !! And started out nothing but problems to where the regional manager *********************** had to get involved along with the ** ***** ( sorry I dont remember his last name ) mind you this is all happening now at the Sterling location we got paired up with ******************!! And from literally beginning to end even with the bumps in the road they stayed true to every SINGLE WORD !!! To say that I am great full is such an understatement its unbelievable ... read more
We had a problem in Mt Carroll. We also like many other reviewers were told the truck passed safety inspections. We were very concerned about the tires. Manager said "just drive it". We brought it to our dealer at home to purchase an extended warranty and he looked at the tires and said "Dont drive it, it is not safe". When we brought the tires up again to the dealer for the 3rd time they made fun of us. So, we have a very expensive truck in our garage that we can not drive unless we decide to spend another $1000.00 on it!We... read more
stay away from Kunes CDJR! crooks, deceiving and liars. bought a 2019 *** from them. quoted one price and then by time the paperwork was done it was almost $5k more than quoted. also interest rate was no where near what I was quoted either. sat there for over 4 hrs trying to get this car bought only to find out at that everything they said was a lie. of course by the time it came to the paperwork it was close of business. we traded in our car and when we said we no longer wanted to go through with this purchase they said tha... read more
Not happy with the service we have not received from Kunes RV in Sterling, **. Bought new camper, used 2x had water leak saturate the layers of the floor. We now have a soft/damaged floor. There it sits at the dealership, no response to phone calls, emails, text messages. Want to know how Kunes or manufacturer of our Viking **** Pro intends to fix the damage. Very frustrated with the lack of communication. We also bought a 2023 Rubicon beginning of March, 2023 from Kunes in Belvidere. There are issues with the rims, they con... read more
I was desperate to get into a 15-passenger van, for my large adoptive family. They got a prison van for next to nothing and sold it to me stating it was in mint condition not telling where they got it, charged me $49, 365. 65, making extreme profit. The van was dirty; food and grime between back seats, lots of flaws, delivered in horrible condition. Had to mechanic the next day, tires wrong size NEVER EVER TRUST THESE SALEMEN. I believe in KARMA, life will show them they only won temporary. Money isn't all life has to offer,... read more
I will NEVER reccomend this company to anyone. The lie to get a sale.. Then they will not do the proper work or if they do it is not done properly.. I had them fix a trim piece to my car and come to find out I was told it was a recall and they used duct tape to fix it.. They dont even deserve a star
Funny Story. My lovely daughter just moved to the ****** area and was issues new plates. Unfortunately one of the screws rusted so bad it could not be removed. I asked her to go to Kunes Hyundai of Sycamore to see if they could help since he owned a Hyundia (Hyundai Motor America). They wanted to charger her a $165.00 to remove the s**** The manager tried to justify the cost with me because he said they had to take the back of the hatch off to get to the s**** I told him that he should not try and take advantage of people. H... read more
Business response:
<p>****,</p><p>I am sorry for the experience your daughter had while visiting Kunes Hyundai of Sycamore. While it is always our intention to provide the best service at reasonable prices to our customers, clearly we failed this time. I will council the service team, and make them aware of this situation. If you would like to discuss this further please feel free to reach out at any time.</p>
Frequently asked questions about Kunes Ford of Sterling
How is Kunes Ford of Sterling rated?
Kunes Ford of Sterling has a 4.3 star rating with 1,335 reviews.
When is Kunes Ford of Sterling open?
Kunes Ford of Sterling is closed now. It will open at 8:00 a.m.
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