Kroger Floral

John W 

on BBB

3 years ago

What this Kroger does, (and probably all Krogers), is posting sale price next to regular price.But when you checkout, the price ticket will show the regular price. After shopping at ****, ( 5 stars), I will buy only what **** doesn't have, which isn't much.Since I don't get overcharged enough to get the manager to approve the sales price, ( big headache to do), I just let it go. Most customers (dumb people), buy so much that they don't even notice the wrong charge (it's not much). This last ticket was the worst. Bought two K... read more

John W 

on BBB

3 years ago

What this Kroger does, (and probably all Krogers), is posting sale price next to regular price.But when you checkout, the price ticket will show the regular price. After shopping at ****, ( 5 stars), I will buy only what **** doesn't have, which isn't much.Since I don't get overcharged enough to get the manager to approve the sales price, ( big headache to do), I just let it go. Most customers (dumb people), buy so much that they don't even notice the wrong charge (it's not much). This last ticket was the worst. Bought two K... read more

Brenda H 

on BBB

4 years ago

Whatever you do,do not use self checkout. I repeat do not use self checkout. I was checking out today, thought my card was accepted,turns out, one of the checkers came outside and told me to come back in pay for my purchases. They need to do something about the self checkout. Now I'm going to have to check with my bank to see if they charged me twice. These self checkouts are taking jobs away from people that need them.absolutley rediculous 

Brenda H 

on BBB

4 years ago

Whatever you do,do not use self checkout. I repeat do not use self checkout. I was checking out today, thought my card was accepted,turns out, one of the checkers came outside and told me to come back in pay for my purchases. They need to do something about the self checkout. Now I'm going to have to check with my bank to see if they charged me twice. These self checkouts are taking jobs away from people that need them.absolutley rediculous 

Kristin W 

on BBB

4 years ago

My brother tried to cash his stimulus check at the courtesy booth. He was told by two different Kroger locations that they don't have enough money to cash checks. They advertise that they cash checks but in reality, they do not seem to cash more than a few hundred dollars? I asked them if they cash payroll checks. She said yes, "only if we have enough money." They cash checks. They should keep enough money to do what they advertise. Just another sign of Kroger's uncaring attitude. 

Kristin W 

on BBB

4 years ago

My brother tried to cash his stimulus check at the courtesy booth. He was told by two different Kroger locations that they don't have enough money to cash checks. They advertise that they cash checks but in reality, they do not seem to cash more than a few hundred dollars? I asked them if they cash payroll checks. She said yes, "only if we have enough money." They cash checks. They should keep enough money to do what they advertise. Just another sign of Kroger's uncaring attitude. 

Fred C 

on BBB

4 years ago

I ordered 4 bottles of salad dressing via Kroger website to be shipped to my home. 2 of the 4 bottles broken in shipment. I asked for the broken bottles to be replaced and shipped without charge and the agent said, "our system does not provide a way to do this". So they refunded only the cost of the broken product. I submitted a complaint regarding the above and I was given a $10 credit on my 'loyalty card', however this coupon cannot be used with online orders. I was directed to go into a Krogers and I advised where I live ... read more

Fred C 

on BBB

4 years ago

I ordered 4 bottles of salad dressing via Kroger website to be shipped to my home. 2 of the 4 bottles broken in shipment. I asked for the broken bottles to be replaced and shipped without charge and the agent said, "our system does not provide a way to do this". So they refunded only the cost of the broken product. I submitted a complaint regarding the above and I was given a $10 credit on my 'loyalty card', however this coupon cannot be used with online orders. I was directed to go into a Krogers and I advised where I live ... read more

John Q 

on BBB

4 years ago

It’s Saturday morning! Hire more people to staff the Check out lines. Two is not enough in sylvania