Kroger Floral

Joshua R 

on BBB

2 years ago

Lock my wheels pushing heavy water just because they dont like me or my family continued service without smile. 

Mark S 

on BBB

2 years ago

The Kroger company employs deceptive practices. They advertise at a certain price, but charge at a greater price. They do not honor their coupons. Their in store pricing labels is also deceptive. 

Mark S 

on BBB

2 years ago

The Kroger company employs deceptive practices. They advertise at a certain price, but charge at a greater price. They do not honor their coupons. Their in store pricing labels is also deceptive. 

Carolyn T 

on BBB

2 years ago

Rate this company zero/no stars at all on their customer service..I purchased a gift card for ****** for my granddaughter in the amount of $200. However when she tried to use the card on ****** apparently the card was alresdy in the possession of another persons account and was no good...When I called the number on the receipt customer service says they cant reimburse because it was paid for in cash!! Whats the point of the receipt?? All the billions they probably have yet they steal from an old lady and a little teenager!! ... read more

Carolyn T 

on BBB

2 years ago

Rate this company zero/no stars at all on their customer service..I purchased a gift card for ****** for my granddaughter in the amount of $200. However when she tried to use the card on ****** apparently the card was alresdy in the possession of another persons account and was no good...When I called the number on the receipt customer service says they cant reimburse because it was paid for in cash!! Whats the point of the receipt?? All the billions they probably have yet they steal from an old lady and a little teenager!! ... read more

SANDRA C 

on BBB

2 years ago

I made a purchase on 5/22/23 and 5/28/23 at the Kroger store in Anderson Township off of Beechmont Ave in Cincinnati Ohio . The purchase on 5/22/23 was for $361.90 & on 5/28/23 for $83.47. To top it all off from 6/2/23 to 4/2/23 I have spent $1056.57 in the past 2 months. Getting back to 5/22/23 and 5/28/23, some of the items purchased either had a funny taste or made me sick. Today 6/5/23, I finally had time to return the items. I called the store around 8:12 am and spoke with customer service. I was told to bring in my rec... read more

SANDRA C 

on BBB

2 years ago

I made a purchase on 5/22/23 and 5/28/23 at the Kroger store in Anderson Township off of Beechmont Ave in Cincinnati Ohio . The purchase on 5/22/23 was for $361.90 & on 5/28/23 for $83.47. To top it all off from 6/2/23 to 4/2/23 I have spent $1056.57 in the past 2 months. Getting back to 5/22/23 and 5/28/23, some of the items purchased either had a funny taste or made me sick. Today 6/5/23, I finally had time to return the items. I called the store around 8:12 am and spoke with customer service. I was told to bring in my rec... read more

Kelsey M 

on BBB

2 years ago

Violated HIPAA by leaving my prescription on the counter for 10+ minutes. Was notified the prescription was ready two days prior to picking it up. When I got there they told me it was not ready and I needed to wait. The woman working printed my prescription then left it on the counter after telling me I needed to wait for them to fill it. The pharmacist caught it and said something to her, but it shouldn’t have happened in the first place. Very unprofessional. Would not recommend. 

Kelsey M 

on BBB

2 years ago

Violated HIPAA by leaving my prescription on the counter for 10+ minutes. Was notified the prescription was ready two days prior to picking it up. When I got there they told me it was not ready and I needed to wait. The woman working printed my prescription then left it on the counter after telling me I needed to wait for them to fill it. The pharmacist caught it and said something to her, but it shouldn’t have happened in the first place. Very unprofessional. Would not recommend.