This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kroger Floral
- Consumer Services
- Greenwood, IN
About this business
The Kroger Company in Cincinnati, OH offers groceries and other consumer goods in stores under 24 different trade names in 35 states.
Location details
2200 Independence Dr, Greenwood, IN, 46143, United States
Get directions
Where do I start, every time I frequent a Kroger store specifically Fred Meyer the employees treat me as if I’m a thief. I spend over 1000 a month a Kroger and the way they treat their customers is horrendous. I bought spinach in January that was Kroger brand only to find a dead worm clinging to a leaf that the brand swears Is pre washed. I have a picture it’s a shame I cannot post it. They have a reward program that they used for points rewards plus and I had almost 50,000 points and when I went on to redeem in January ther... read more
Will not refund me my miseasly 9.98 for steak they failed to deliver in my store pick up. The complaint was escalated and I was promised a refund within 2 days after waiting over 10 days the 1st time. I finally emailed corporate and received absolutely NO reply. All this over 9.98! They've lost my business forever and I've spent a lot there on groceries, apparel and jewelry. So disappointing.
Ordered groceries on January 28th of $223.86. They shorted me a $111.12 worth of groceries I have been trying to get my refund for the last 13 days there have told me now today that it's gonna be another 7 to 10 days from the from February 7th to recieve my refund. Kroger customer service has no way of accelerating this up the chain of command to the corporate level to get something done. To me that means kroger's corporate Office cares less about there customer. Next step is a small claims court filed against kroger.
ZETA -On February 7, 2023, around 5:30 pm. I went to the store located at 112 West 87th where the incident occurred. I rang up 5 items on the promotion. When the discount did not appear on the receipt, I was told by the cashier to go to the Supervisor. That was at 6:44 Since there was no one at the desk I asked for a supervisor to be called. It took 10 minutes When the Supervisor ( Anastasia) came after15 minutes, she seemed to be very hostile. She stated What do you want? Then I told her I was not given credit for the promo... read more
Can I give 0 stars? I went to customer service for coupon price adjustment. The customer service refused to help, seemed gloating about mistake I made. Told me I DO NOT Care when i complained about customer service. I will not go again to Kroger at 9700 Coit Rd, Plano, TX or any other Kroger.
Kroger London Ohio. Was charged an additional 92.60 for items I did not order or receive for an online order that was made. Customer Service was zero help except we are sorry about that we can get you refunded in 7-10 days!! Like y'all took my money out within seconds but now gotta wait 7-10 days for an error that was not my fault! With inflation people can not afford to be overcharged!
This store allowed my groceries to be stolen and have taken over 2 weeks to refund my money. I am on a limited budget so I have had to ask for food just so I'm not going hungry.
Kroger is scamming ppl who use on line shopping and pick up. I ordered an order but when I got there it was doubled amount so I couldnt get the stuff. Plus it was removed from the site on my end so I couldnt investigate why it doubled. Then the incompatent idiots took me around and around in circles to intentionally confuse me. Its bad enough with inflation, they doubled me bill and removed the order from my site so I couldnt see it anymore. Said the latest order was on January 12th. Clearly everyone doing the shopping on li... read more
False Advertising! I pay for the yearly Boost membership which advertises free grocery delivery on orders of $35 or more. The first 3 months of my membership were great and my groceries were delivered the next day as stated in my membership agreement. Now 3 1/2 months later when I go to order groceries (of course meeting the $35 minimum), it shows delivery availability of 3-4 days out. I called customer service and was basically told that "slots fill up and there is nothing that they can do". This is false advertising and fa... read more
Frequently asked questions about Kroger Floral
How is Kroger Floral rated?
Kroger Floral has a 1.2 star rating with 402 reviews.
When is Kroger Floral open?
Kroger Floral is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com