Kroger

Barb H 

on BBB

2 years ago

DO NOT BUY BEDDING FROM SMITHS MARKETPLACE!!! I bought a mattress pad for my grandson's twin bed. They don't visit very often and he has a "big" bed now, so I bought a nicer mattress pad with fitted edges, ready for when they can visit, Washed it, put it on his new bed for when he comes. He visited once earlier this summer and again just last week. THIS PAD HAS BEEN SLEPT ON TWICE. I changed the bedding including the pad, washing it, air fluffed, then line dried the pad. As I was putting the pad on the bed I noticed the plas... read more

Stephen R 

on BBB

2 years ago

*** ************************* ********* Kroger puts bad produce on the shelf consistently. They put bad meat on shelves consistently. They won't even try to act sorry or surprised or any variation on treating you like anything other than an inconvenience if , heaven forbid, you get fed up with your neighborhood "affordable" grocery. The final straw was selling me sausage that went out of date on June 22, 2022. I purchased it on July 31, 2022. I called and got put on hold to be met with "are you the guy with the return? how m... read more

Allen S 

on BBB

2 years ago

6 months now of Kroger delivery ( No actual stores in ******* ) paid the yearly delivery fee. My experience rating NEGATIVE -5. Constant out of stock items-missing-damaged- my order yesterday almost $200 yet 30% was out of stock- 3-4 items i can understand but out of 65+ items and 29 NOT DELIVERED - OUT OF STOCK- FOR THIS I PAY A YEARLY FEE ????? calling the customer service number ( requested a supervisor 4 times ) WORTHLESS ! ******** in the *********** and broken english. THATS IT....IM DONE. calling CORPORATE fpr a refun... read more

Rickey J 

on BBB

2 years ago

Kroger is ripping people off with their boost program 55.99 a year for double fuel points by raising their gas prices 30 cent higher than the completion and diesel is 95 cents to 1.00 dollar higher. If this isn’t fraud I don’t know what is. 

Lena F 

on BBB

2 years ago

Krogers and Instacart wont acknowledge they owe a credit from a driver using my debit to purchase items for themselves . 

Fatima M 

on BBB

2 years ago

I wish I could give 0, I m a regular fred meyer shopper, but recently I ve been denied return with a receipt saying the items are reduced, even though it doesnt say on the my receipt or online return policy that reduced items are non returnable. What a total nonsense, I am not happy right now of the treatment I received today, never going back to that store ever again.Plus employees were rude & unprofessional 

Bambi P 

on BBB

2 years ago

Why is it that the Kroger at ******* and ********** in ********* ******** is ALWAYS FILTHY! NO CARTS- ONE OR TWO CASHIERS - SELF CHECK IS TO THE BACK OF THE STORE AND ALWAYS OUT OF EVERYTHING!!!! I thought I would try again but NOTHING has changed!!!! Doesn't even deserve one star!!!! 

Josh S 

on BBB

2 years ago

I shopped at the ************ Kroger and had a bad experience with a employee named **** she was saying lies about me she called ******************************* the devil and said she's not what I think she is which that's not true also an employee named ***** made fun of an autistic person they mainly stand around in that store the cart pushers listen to music while bringing in carts and the dress code needs changed 

VT D 

on BBB

2 years ago

I had the most horrendous experience at the Kroger Located at **** ******** *****Atlanta, Georgia 30311. To be through this will be lengthy but I do want the full facts to be known. On May 28, 2022, I went to the Kroger above. I purchased over one hundred forty dollars’ worth of items for my mother who is eighty-one plus years of age. She is on Social Security and disability. In June of 2021 she had a massive heart attack, In February she had a stroke. I tell you this information just to let you know what I’m up against. The... read more