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Knochelmann Service Experts

3.1

About this business

Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services 

Location details

11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States

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3.1757 reviews
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MiamiHeat's profile image
MiamiHeat 
5 years ago

They charge you upfront for an annual maintenace contract and then lose your correct contact information when it comes to scheduling. Then when the unit breaks down because it hasn't been serviced, they get to collect far more for repairs! Another trick they like to do is to tell you your unit is out of warranty when it's not. Call the manufacturer. The countdown on a unit in a new house is the date you buy the house, not whatever date the contractor bought the unit or whatever date the unit was manufactured. They have to kn... read more

Business response:

****** we regret that you have concerns and would like to gather more information. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Patrick M's profile image
Patrick M 
5 years ago

These people are Scammer taking advantage of people in times when's people are in need of help and expecting honest advices yet they look at it as an Opportunity to take advantage Similar to price gouging no excuses Not when you have their proposal and a proposal from a different company same equipment and components yes the price is $2000 difference how is that fair the question is can you hold out for the better deal take a little more heat they're expecting you to be so desperate that you will except their price pay them ... read more

Business response:

*******, we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Patricia K's profile image
Patricia K 
5 years ago

Great business. On time and professional. Has respect for your home and explains everything. Have used them for years. 

Business response:

********, we have truly appreciated your business over the years and thank you for being such a loyal customer! 

Nancy H's profile image
Nancy H 
5 years ago

Eric D. and Josh were great! They solved problems they encountered well, worked steadily, kept mess to a minimum and were very pleasant throughout! They professionally moved through the steps of locating, reaching, and cleaning the septic tank, For a bad event, it was quite a good experience. Thanks, guys! 

David S's profile image
David S 
5 years ago

My wife and I are incredibly pleased with Miguel C. and Admiral Plumbing. Unbeknownst to us, increasing levels of chlorine in our municipal water were destroying the rubber toilet components and Miguel came out to repair that. He graciously tested the water quality and showed us the results. He advised us of several options for a treatment system without pressuring us at all and so we could do our own research. Within a few days we decided to have him install the Halo 5 system. He did an expert installation and we are extrem... read more

Paul L's profile image
Paul L 
5 years ago

Today Rolf ******* installed a new furnace and air conditioner in our home. The technicians were Denny Carpenter and Devon. They did a great job, was very neat in cleaning up, and did a great job of explaining the new system. They removed our old system, and disposed of it for us. We would definitely recommend them. 

Business response:

****, thank you for this great review and recommendation! 

Chris O's profile image
Chris O 
5 years ago

The biggest issue is Orangutan does not follow through with what they say without some kind of delay. If there is going to be delay or if service won't be done till a certain time just say so from the start. Over the years technicians contradict what the last technician stated so I can't trust information given. The most recent issue and last straw was AC was leaking water Saturday. Technician came out and identified pump issue. We provided the $1000 payment for repair and tech said we would be contacted same day, latest Sun... read more

Business response:

*****, we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

Lewis H's profile image
Lewis H 
5 years ago

Had toilet and faucet repaired, Pleased with repair, but charge a little pricey. 

Bernadine H's profile image
Bernadine H 
5 years ago

The plumber came on time to give us an estimate. Geoff S. was very knowledgeable about our situation, and it did not take long. We will be requesting for Geoff S. to come back and actually do the work. 

Frequently asked questions about Knochelmann Service Experts

How is Knochelmann Service Experts rated?

Knochelmann Service Experts has a 3.1 star rating with 757 reviews. 

When is Knochelmann Service Experts open?

Knochelmann Service Experts is open now. It is open 24/7. 

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