Knochelmann Service Experts

Robert H 

on BBB

5 years ago

Warning To All For A/"C maintenance this year we went with Service Experts vs Den Air, a costly mistake!! They are thieves and be on the lookout for James. A fast talking con man !! He did all kinds of things we did not ask him. We have 2 A/C units and he was only supposed to clean coils and check the coolant on both machines. He took it upon himself and 1. brought a new type of filter we never asked for and 2. Then he added a layer of insulation foam in the attic which did nothing for lowering the electric bill. Again, he s... read more

Frank Z. 

on BBB

5 years ago

BUYER BEWARE Terrible company to deal with. The following was sent to me from thier customer service department. "I use that term loosely" I purchased a resale home that the "MONKEYS" performed a $18,000 installation! I wrote a honest assessment of my experience and my service agreeement was cancelled by the customer service department! This is what I was sent " Mr. **********, Please refer to OHS' Terms and Conditions for Service and VIP Plan (the last 2 pages of your invoice), item 9(d) regarding posting defamatory comment... read more

Nancy M 

on BBB

5 years ago

I had a plumbing emergency @4:30 pm when most places are ready to close. The woman who answered the phone was pleasant and reassuring. She told me Deven would be here within the hour. He actually arrived earlier, explained what he was going to do and how much it would cost. Deven was pleasant and efficient and the job was completed quickly. He then did a free inspection of all my plumbing. The price was what he quoted, and he took care of my issue quickly. I hadn't used this company before, but they will now be my plumbing c... read more

Pat S 

on BBB

5 years ago

Did a very good job. Was very patient answering our questions and explaining how the system works and what needs to be done to get the best results. 

Francis H 

on BBB

5 years ago

The plumber who came to quote our work, Ephantus, did a great job. He came to check one thing and said there was no problem but then noticed symptoms of a potential issue which he tested for. Our pressure regulator had failed. This has a potential to cause damage to fixtures and internal piping. We had double the "safe" maximum. He explained all this carefully and I was able to check with appropriate websites and proved him very correct. Ephantus came back the next day and did the work. He was conscienscious and worked hard ... read more

Sally S. 

on BBB

5 years ago

Excellent response time on the hottest day of Oct. 2019 when AC/Heat Pump fan went out. My two special needs dogs must be kept cool, and me with severe allergies. Service was great & timely ********** 

Tammy P 

on BBB

5 years ago

Josh and Stephanie were a pleasure to work with . They are professional, very knowledgeable and go out of their way to make sure they meet all of your HVAC needs . 

Carla E 

on BBB

5 years ago

I think that Bradley was great and helpful, but I hate that for a 45 minute job they still charged me 529.00 , I guess we have to pay for the Mercedes Van . 

Steve G 

on BBB

5 years ago

Five stars and an A+ to Spark Air Haltom City, TX employee Julio ********* Wow, Julio is great. He goes the extra mile. Julio is one of those rare individuals that believe the satisfaction of each and every customer is paramount. ***** *