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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Knochelmann Service Experts has served the Covington area for over 40 years, providing heating, air conditioning, indoor air quality, and plumbing services
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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I normally do not do this, but I have had enough of this with Strand. I had an appointment set for 2-4p on Thursday, and no one showed up. I later got a call asking if they can come a 4p. I could not be there are 4p, because I have to pick up my little one. They said they can move it to 6p. Of course I get a call that the plumber is there already (no heads up). The plumber takes a look at our toilet, says he knows what the problem is, and says he can come back on Friday(today) between 10a - Noon to work on it for us. No one ... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ***************@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
This company does employ some knowledgeable service reps, but most are sales pitch people who have no intent on servicing or fixing your equipment and simply want to sell you overpriced service plans and equipment. In spite of their few good folks, who I encourage to go work for a reputable company, I recommend avoiding any contact with this company. That was as polite as I could say it. More to the point; These guys are crooks who prey on the elderly and unknowlegeable. P.S. the form requires I provide a 'star' rating. This... read more
Business response:
We sincerely apologize if you feel that we have not provided the best service possible. Please contact us at ***************@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you. We would like to work with you to make sure your issue is resolved.
The service we received from Bryant was exceptional. From the salesman to the installers. They were professional and polite. They came out quickly to install a tankless hot water heater. I would recommend this company.
Business response:
We appreciate your business and thank you for this great review!
Very nice to work with. They are very efficient and helpful.
I have had this service for 20+years. Last year I joined the advantage program. Best decision I ever made. The service people are efficient and professional.
Business response:
We have truly appreciated your business over the years and thank you for being an Advantage customer!
We could not have found a nicer, more professional plumber than Ron! Our sump pump went out and with all the moisture in the ground we were concerned with rain coming in on Monday. He came Saturday and was such a great person to do the job! He was professional, cleaned everything, and knew what he was doing!
Business response:
***** - We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
Broad Ripple heating and air technicians Shaun ***** Austin & Kahleal. They did the best installation that I have ever had.I highly recommend Broadripple heating and air and these three technicians, They were On time they completed the job in a timely manner and followed all the COVID-19 guidelines. I would definitely recommend Broad Ripple heating and air in these three technicians for a job well done.
Business response:
Thank you for this great review and recommendation!
Roland ****** went above and beyond to help our neighbors who were without heat for 3 days. They were extremely generous and very professional.
Business response:
Thank you for taking a moment to share this wonderful review!
Excellent service representative, timely, professional and friendly. I basically get to pick my appointment time within a 2 hour period and then within that time get a curtesy call letting me know when to expect the service representative to arrive in that time. He wore his mask as well as plastic booties to cover his shoes, very friendly greeting as he has been here a few times before. He knows right where to go and does his work, then comes up to give me his report before he goes. It is always a pleasant service visit. I'm... read more
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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