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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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I called to have my flooded gas hot water heater repaired. the service tech came as scheduled and I received an e-mail introducing the tech.The tech and I went to the hot water heater, I told him it was a faulty flammable vapor sensor (FVS), because it had happened before. He said that it was electrical and he would not touch it because he could get electrocuted. I told him it was a gas heater, the only electronics was the power vent that I had unplugged.He then gave me the spiel about setting up a service contract. I said t... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
***** has the worst customer **********************. We sign up for their maintenance membership and scheduled an A/C service. They came out Jun 21 to service our A/C. We had them check a possible leak in a drain line. They came back and said there was a separated pipe and they glued it back together, this was a pipe line that they had installed back in October. The next day, 24 hours later, we discovered paint bubbling and dripping from our kitchen ceiling. We called to report it 3 hours later they sent someone out to look ... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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