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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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Words can NOT describe how extremely disappointed I am with Service Experts and Aramendia. They took advantage of my parents who are 70+. Of course they suggest to "buy" the equipment through their advantage plan with no interest. FYI THAT IS A LIE AND IS A LEASE BUT THEY WILL NOT DISCLOSE THAT. They told us the cost was what we signed for "$21,984 and is on the actual work order".THEY DO NOT tell you that it is a lease plan until YOU receive written contracts. They trick customers into paying a lease, for my parents it was ... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Just had my air conditioner serviced i have the maintenance plan had really good service. The repairman was on time very friendly and polite. he used the hose and replace it before he left very good experience with this company, the service rep contacted me when it was time for my service which i really like. would recommend this company to anyone, in fact i have already done so.
Business response:
***** - we do our best to provide every customer with superior ********************** and it is always nice to hear positive feedback!
It was sold to me that I am going to pay to my local electricity company the fees for the meter ($30) because the solar panels that they installed will provide me with the power that I need.But that promise is not even close, since the first month I have been paying $90 dollars (in winter), I am in *******, minimal AC for that season. As the month went by, the bill from my local electricity company were increasing, now in summer I am paying $275 plus the solar panels payments for $220 so it is the same amount that I used to ... read more
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Extremely disappointed with their sales personnel. I bought, I thought an air conditioner, new duct work, Iv lights for mold reduction and a water heater all in the month of July. They suggested I buy the equipment through their advantage plan with no interest. They told me what I was signing and did so. Never did they tell me I was signing a lease plan until I received written contracts. You will NEVER own the equipment and should you sell your house the new residents would continue to pay the plan. Never was I told this wa... read more
Business response:
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service. We apologize for this experience and hope youll reach out to us at ******************************************************************************* with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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