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Knochelmann Service Experts
- Heating & Air Conditioning/HVAC
- Sharonville, OH
About this business
Location details
11935 Tramway Dr Suite C, Sharonville, OH, 45241, United States
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I called Airco when my unit went out, but when I recieved my bill, it was sent from ****** HVAC. After looking further into this I was told that ****** bought out Airco. If I had known this, I never would have called without doing some research.I was charged $884.00 for a fan motor ($129 from Lenox) with a Skill Level of 2! Definitely inching towards the **** category.I noticed that many of the positive reviews are from '17 & '18. I am wondering if that was before ****** bought it?
I complained about this company and they have contacted me and rectified the situation. Great customer service
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ******************************************************************************* with your full name on the account, address,and phone number, and we will follow up with you. Thank you.
We have used service experts since 2014 when they installed a new A/C unit for ** in ***********. Have always had a good experience with the service techs. Had them out on Friday 9/15/23 to check out the upstairs unit that was not cooling. This time they sent a "residential sales consultant" along with the tech. Before the issue was even fully diagnosed by the tech, ***** the sales guy was trying to sell me on a new unit and a ten year lease. When it was determined that we needed a new evaporator coil ***** said he looked up... read more
Frequently asked questions about Knochelmann Service Experts
How is Knochelmann Service Experts rated?
Knochelmann Service Experts has a 3.1 star rating with 757 reviews.
When is Knochelmann Service Experts open?
Knochelmann Service Experts is open now. It is open 24/7.
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