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King Windward Nissan

4.4

About this business

King Windward Nissan is a locally owned dealership located on Oahu's windward side. We offer no-charge safety checks and car washes for as long as you own your vehicle as well as key replacement coverage also at no charge. These premium services are offered exclusively at King Windward Nissan. 

Location details

45-568 Kamehameha Hwy, Kaneohe, HI, 96744, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.4923 reviews
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Abby Borders's profile image
Abby Borders 
6 years ago

I purchased my used Mini Cooper from King Nissan Windward in October 2018. The process was smooth, seamless, and I was so happy with their service and loved the free car washes, oil changes, and inspections that is included when you purchase a car from them. That’s a huge bonus! I have been using those included services for the last 6 months with no issues. Today, May 3rd, I went to get my car washed and was told I could not have my car washed because of the roof rack. I purchased the car with the roof rack and have had it w... read more

Business response:

Hi Abby Borders, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Manager, Henry Porter at (808) 235-6433 so we can work with you to make this right. 

Grace Stephanie Hassel Sato's profile image
Grace Stephanie Hassel Sato 
recommend  Recommended
6 years ago

Always professional and efficient staff. Thank you, John! 

Business response:

Grace Stephanie Hassel Sato, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, King Windward Nissan 

Michael Davidson's profile image
Michael Davidson 
6 years ago

I will never buy a Nissan again. Not only did my vehicle start having problems after two years but King Nissan Windward wouldn't honor the warranty. Two years in and I've paid King Nissan Windward $1600 to fix my ABS sensor and my oil pan. I owned three Toyotas in a row and the service after the sale was great. Once you drive a Nissan off the lot they could care less about your satisfaction. 

Business response:

Michael S Davidson, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Jay at (808) 235-6433. We look forward to hearing from you. 

James Peters's profile image
James Peters 
6 years ago

Worst customer service experience Ever! We live in Lanikai. Although I got a great offer from a Nissan dealership closer to Honolulu, I wanted to support my neighborhood and build positive, long-term relationships with my local partners. So I came in with an all cash offer, confirmed that they had ample units in stock for the model I had decided, and asked the salesperson if they could match the offer provided by Honolulu side. The initial sales guy was kind, but Christian Stevens who came in for the second sales/closing pit... read more

Abby Ahina's profile image
Abby Ahina 
recommend  Recommended
6 years ago

No pressure when purchasing a vehicle...so awesome that I went back...service department is quick and was thorough with my concern on my car 

Rachel Vee's profile image
Rachel Vee 
recommend  Recommended
7 years ago

Very customer oriented..They have everything you need while waiting. Coffee water, venting machines, tv computers, books for children ect.. I too work for Customer service & thru my experience?? I rate you a 10. Much mahalo's for such a job well done. Had the rep come & let us know twice that soon our car will be ready. Awesome team work Aloha Rachel 

Kathie Drake Lautenslager's profile image
Kathie Drake Lautenslager 
7 years ago

I have a Nissan Leaf and stopped in to charge since I live in Kapolei and need to get over the H3. I only had 14 miles on my car. They now have a lovely tag on the charger that says they only let the people use the chargers if they bought from them. NO BUENO OR ALOHA!! 

Berny M. Luning's profile image
Berny M. Luning 
recommend  Recommended
7 years ago
Ryan L. Medeiros's profile image
Ryan L. Medeiros 
7 years ago

Frequently asked questions about King Windward Nissan

How is King Windward Nissan rated?

King Windward Nissan has a 4.4 star rating with 923 reviews. 

When is King Windward Nissan open?

King Windward Nissan is open now. It will close at 8:00 p.m.  

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