Kia of Des Moines's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Kia of Des Moines

4.6

About this business

The knowledgeable staff at Kia of Des Moines is happy to help you find exactly what you’re looking for. We offer an extensive selection of new Kia models, and a wide variety of pre-owned cars and vehicles, from sedans to SUVs, and everything in between. Stop by today and test drive your next vehicle! 

Location details

4475 Merle Hay Rd, Des Moines, IA, 50310, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.66,079 reviews
Select a rating
A. P's profile image
A. P 
2 months ago

Unfortunately I am left to leave a review about Kia of Des Moines. I have a *** **** where it de-rates itself and has been in for diag 3-4 visits. Same code, same symptoms, and their technicians can not resolve the problem. After replacing the knock sensor twice. The issue still occurs. Their service advisor: *. *****, does not have any integrity when it comes to the job position she holds. She treated us with disrespect to say the least. I am a Certified Technician and takes the Auto world very seriously. My wife and I simp... read more

Help L's profile image
Help L 
7 months ago

I have been waiting to get a HECU fuse replacement for ****************************************** my 2011 Kia ******** My check engine light is now on which is a symptom of an electrical short circuit which can result in an engine compartment fires while drive or parked. *** ******* and sales just keep coming up with excuses they don't have parts so what is a client suppose to do with this *******. Just keep driving it till a fuse is found or better yet, blows up and kills me! *** sales calls me to tell me they will sell me ... read more

Business response:

We have you scheduled, we apologize for the inconvenience. 

G's profile image
3 years ago

TRIED TO BUY A TELLURIDE HERE BUT THEY INFORMED ME THAT I HAD TO PAY ADDITIONAL 5k OVER STICKER PRICE BECAUSE OF HIGH DEMAND. THEY WERE NOT WILLING TO GIVE ME 5K MORE FOR MY TRADE IN.. OVER CHARGING CUSTOMERS IS A SCAM...NOW I WILL HAVE TO BUY OUTSIDE OF MY HOME TOWN BECAUSE THIS DEALER WANTS ME TO PAY AN ADDITIONAL 5K FOR MY PURCHASE,,, KIA OF DES MOINES,, I HOPE THIS REACHES HUNDREDS OF CUSTOMERS. 

Business response:

We apologize for your frustration. With current market strains we are pricing vehicles according to market values. 

JohnAnna Law's profile image
JohnAnna Law 
recommend  Recommended
4 years ago

service is good and sells help magnificent 

Business response:

thanks JohnAnna Law 

Glenda Elschlager-Arends's profile image
Glenda Elschlager-Arends 
recommend  Recommended
4 years ago

Great Service. Great staff very friendly. They care for my car. 

Business response:

Thanks Glenda 

Justin Dowell's profile image
Justin Dowell 
recommend  Recommended
4 years ago

I went in there to look at upgrading to another rio and ended up getting awesome deal on a 2021 forte Jamie was easy to work with and very personal and the other staff that helped 

Kt Neuhaus's profile image
Kt Neuhaus 
4 years ago

We have had the worst service. after "trying" to make it right they are just making excuses. Buy anywhere but Kia of Des Moines 

Ron Cook's profile image
Ron Cook 
recommend  Recommended
4 years ago

Friendly and professional. 

Business response:

Thank you for sharing. 

Angela Elbert's profile image
Angela Elbert 
recommend  Recommended
4 years ago

Very nice service... enjoyed them walking us to the car 

Frequently asked questions about Kia of Des Moines

How is Kia of Des Moines rated?

Kia of Des Moines has a 4.6 star rating with 6,079 reviews. 

When is Kia of Des Moines open?

Kia of Des Moines is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com