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Kettler Outlet Showroom
- Retail
- Newport
About this business
Location details
1, Langland Park (East, Langland Way, Langland Park (East, Langland Way, Newport, NP19 4PT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Awful customer service. All smiles and engaging when you are looking to buy but they have a ‘no returns policy’ even if something is faulty. I eventually got them to agree to an exchange but as the sale was no longer running I ended up paying £3 difference for a smaller version. They could easily have waived the £3 - it felt so petty. Surely a less negative review is worth more than the £3 they made from me!
Bought a set of Garden furniture and a Table tennis table from this store. The staff were very friendly and all got delivered in a couple of days. Unfortunately, the table tennis table delivered was not an outdoor table. I rang back and spoke to Sally who was very helpful and arranged a collection and full refund. Excellent customer service by Sally. Would definately recommend them.
Can highly recommend this outlet for beautiful garden furniture. Been there twice now in the last couple of months and been so pleased with our purchases on both occasions. The staff there are so helpful and welcoming, especially with our little cavalier king charles, yes it's dog friendly and she loved her little treats off the Ladies there. Would highly recommend. Thankyou for our bargains and Flo's treats. X
Great quality products, and excellent value. Very friendly, informative staff, even gave my girls books to occupy them while we were decision making! Sally in particular was incredibly helpful.
Frequently asked questions about Kettler Outlet Showroom
How is Kettler Outlet Showroom rated?
Kettler Outlet Showroom has a 4.2 star rating with 22 reviews.
When is Kettler Outlet Showroom open?
Kettler Outlet Showroom is open now. It will close at 5:00 p.m.
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