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Kern Federal Credit Union

3.4

About this business

History Established in 1949. On February 24, 1949, Kern Employee's Federal Credit Union was officially established to serve the employees who worked for the County of Kern. At that time, there were approximately 60 members and $1,500 in assets. In 1980, we changed our name to Kern Federal Credit Union in order to extend our membership to anyone who works, lives, or worships in Kern County. In 2019, to mark our 70th anniversary we changed our name to Strata Credit Union to better establish ourselves in the marketplace. Today ... read more

Location details

1717 Truxtun Ave, Bakersfield, CA, 93301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.4149 reviews
Select a rating
Maribel Romero's profile image
Maribel Romero 
recommend  Recommended
5 years ago
Sarah Rose Decker Johns's profile image
Sarah Rose Decker Johns 
recommend  Recommended
5 years ago

Love this bank! Even during a rush the tellers get you in and out quickly. Lindsay has exceptional customer service skills, she is so nice every time i am there. :) 

Business response:

Thank you for the glowing review Sarah. We appreciate your feedback and loyalty to StrataCU. Thanks again! 

Maria Nunez Herrera's profile image
Maria Nunez Herrera 
recommend  Recommended
5 years ago

I absolutely LOVE Strata Credit Union. Customer service is top notch. Mayra has been the teller to help me on multiple occasions and she is always very sweet and and greets me with a smile, she even asks how the family is doing. My new Strata debit card was lost in the mail, and Mayra was able to get me a replacement on the spot and even explained to me how to update card info using CARD SWAP service they provide! Thank you Strata, and thank you Mayra! 

Matthew J Thomas's profile image
Matthew J Thomas 
recommend  Recommended
5 years ago

This bank, but especially Amber Webster, has been great to work with! She went out of her way to make sure I was taken care of. She made getting setup there a breeze and made me genuinely feel like she has my best interest in mind! I highly recommend using Strata. Everyone who has assisted me there has been great and it seems like they are using a more contemporary type of business model and it shows in how they operate and the in the attitudes of their employees. 

Business response:

Thank you for the great recommendation Matthew! We are grateful for your feedback and will be sure to share your kind words with Amber. Thanks again! 

Gabby Holloway's profile image
Gabby Holloway 
recommend  Recommended
5 years ago

Great service by Gloria Aguirre!!! She was thorough and courteous while answering all my questions 👍🏻 

Business response:

Thank you for the wonderful review Gabby. We are grateful for your feedback and loyalty to StrataCU. 

Tyler Clutts's profile image
Tyler Clutts 
recommend  Recommended
5 years ago

I have been with Strata for about a year now. When I do my banking I normally got to the downtown branch as my favorite teller Marissa is down there. She recently moved to the branch on coffee, so I switched all my banking to that branch. Marissa is very professional and helpful every time when I need help with my banking. I recently had some transactions that were not authorized by me. Marissa took care of the situation immediately. I believe she will be a great leader in the organization if she ever applies to move up. Tha... read more

Alex Rogers's profile image
Alex Rogers 
recommend  Recommended
5 years ago

Great company! They give back to the community! I like that! Friendly and Professional staff! So much easier to work with then dealing with the standard Big Banks 

Business response:

Thank you for the recommendation Alex! 

GIl Evelia's profile image
GIl Evelia 
5 years ago

I GIL ~Villalobos Evelia Please follow ME IN FB IN MANY WEBSITE YOUTUBE FB ETC . I WILL BE EXPOSED KERN FEDERAL CREDIT UNION WHICH IS NOW CALL STRATA CREDIT UNION ADDRESS 1717 Truxtun Ave Bakersfield California 93301 MANY WILL UNDERSTAND THE FRAUD THIS BANK DOES STARTING WITH CEO BRANDON IVIE CEO OF STRATA CREDIT UNION THE NAME CHANGE ALSO WILL BE PROTESTING SOON . DO NOT DO BUSINESS WITH THIS BANK AT ALL SOON IN MY FB U SEE ALL DOCUMENTATIONS AND RECORDING WITH THE WORKS OF THIS BANK U SEE HOW HARMFUL THIS BANK IS .MY LOAN ... read more

Debbie Guill's profile image
Debbie Guill 
recommend  Recommended
5 years ago

I sent a friend to Strata and they got a loan with you. They were very happy. Thank you 

Business response:

Thank you Debbie! <3 

Frequently asked questions about Kern Federal Credit Union

How is Kern Federal Credit Union rated?

Kern Federal Credit Union has a 3.4 star rating with 149 reviews. 

When is Kern Federal Credit Union open?

Kern Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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