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Kendall Regional Medical Center: Heart & Vascular Institute
- Miami, FL
About this business
Location details
11750 SW 40th St, Miami, FL, 33175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quality of care was ok, but their billing department must be clueless. After almost 2 years of phone calls with their "managers" and Tricare reps they still keep sending me bills and payment plan options. Your CEO, Mr. Ehrat must be super proud of the billing and collections departments complete lack of competence and ability to resolve an easy $500 bill with Tricare. Any further correspondence regarding my account will lead me to seek legal representation under Fla. Stat. 627.736(5)(c). "The provider’s failure to submit tim... read more
Quality of care was ok, but their billing department must be clueless. After almost 2 years of phone calls with their "managers" and Tricare reps they still keep sending me bills and payment plan options. Your CEO, Mr. Ehrat must be super proud of the billing and collections departments complete lack of competence and ability to resolve an easy $500 bill with Tricare. Any further correspondence regarding my account will lead me to seek legal representation under Fla. Stat. 627.736(5)(c). "The provider’s failure to submit tim... read more
RecommendedI recommend our hospital to everyone, feeling blessed to work there.
by far the worst billing customer service ever... no communication at all. lack of knowledge on what to do. rude people answering the phone... it's really bad service.
Business response:
Thank you for letting us know. We’d like to help resolve any issue you may have. Please call our director of patient access services at (956) 350-7251.
RecommendedI was a patient there last August 2019, had all my belonging stolen by a house cleaner If you see a Red, harvest over the shoulder bag and it had a fake diamond snoopy hanging from the strap. She got about $10,000.00 worth of jewelry, several diamond rings, a red ruby, wallet full of gift cards and the red bag, my brand new car keys. Please arrest her or anyone that may have these items.i have a photo of the bag if you need to see it. Thanks !!! BURN UNIT Second Floor!
Business response:
Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to our quality team at (844) 445-8708 or private message us your contact information, and we will follow up as soon as possible. Thank you.
RecommendedI was a patient there last August 2019, had all my belonging stolen by a house cleaner If you see a Red, harvest over the shoulder bag and it had a fake diamond snoopy hanging from the strap. She got about $10,000.00 worth of jewelry, several diamond rings, a red ruby, wallet full of gift cards and the red bag, my brand new car keys. Please arrest her or anyone that may have these items.i have a photo of the bag if you need to see it. Thanks !!! BURN UNIT Second Floor!
Business response:
Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy laws, we would greatly appreciate the opportunity to speak with you further about your feedback. Please don't hesitate to reach out to our quality team at (844) 445-8708 or private message us your contact information, and we will follow up as soon as possible. Thank you.
My significant other was originally in the ER and admitted to the hospital. You can tell they only wanted to admit her to get the insurance money because as soon as they admitted her they didn’t want to run anymore test, they just wanted to pump her full of meds and discharge her. I would highly recommend not wasting your time or your insurance money on such a unprofessional hospital. The doctors all think of themselfs as a better person then you and everytime she tried to explain herself the doctor would cut her off and spe... read more
Business response:
McKenon - we are so sorry that you had a negative experience. Our patient advocate would like to gather further details from you. Latonya McCloud can be reached at 850-325-5046 or Latonya.Mccloud@hcahealthcare.com. We hope to hear from you.
My significant other was originally in the ER and admitted to the hospital. You can tell they only wanted to admit her to get the insurance money because as soon as they admitted her they didn’t want to run anymore test, they just wanted to pump her full of meds and discharge her. I would highly recommend not wasting your time or your insurance money on such a unprofessional hospital. The doctors all think of themselfs as a better person then you and everytime she tried to explain herself the doctor would cut her off and spe... read more
Business response:
McKenon - we are so sorry that you had a negative experience. Our patient advocate would like to gather further details from you. Latonya McCloud can be reached at 850-325-5046 or Latonya.Mccloud@hcahealthcare.com. We hope to hear from you.
RecommendedWas a patient twice and very satisfied
Frequently asked questions about Kendall Regional Medical Center: Heart & Vascular Institute
How is Kendall Regional Medical Center: Heart & Vascular Institute rated?
Kendall Regional Medical Center: Heart & Vascular Institute has a 3.8 star rating with 554 reviews.
When is Kendall Regional Medical Center: Heart & Vascular Institute open?
Kendall Regional Medical Center: Heart & Vascular Institute is closed now. It will open tomorrow at 9:00 a.m.
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