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Kendall Regional Medical Center: Heart & Vascular Institute
- Miami, FL
About this business
Location details
11750 SW 40th St, Miami, FL, 33175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
went to the trauma center back in September after I wrecked on my motorcycle I was poorly attended forgotten about and after paramedics recommended me to go to get my wounds cleaned and so they don't get infected they didn't do nothing for my road rash just left me there bleeding and they were also about to send me home after being discharged without covering up my wounds. I had to tell the dr what about my road rash are we gna have them covered or we just gna send me home like this and that's when I had it covered but they ... read more
went to the trauma center back in September after I wrecked on my motorcycle I was poorly attended forgotten about and after paramedics recommended me to go to get my wounds cleaned and so they don't get infected they didn't do nothing for my road rash just left me there bleeding and they were also about to send me home after being discharged without covering up my wounds. I had to tell the dr what about my road rash are we gna have them covered or we just gna send me home like this and that's when I had it covered but they ... read more
If you care about your love ones and how they are treated i sincerely suggest that you send them to a different hospital this place is understaffed overworked and the lack of hospitality for the patience is astounding I will get into further detail but I might have to write a book, so disappointed at this place someone needs to make a change!!!
Business response:
We're so sorry to see reviews like this but truly value your feedback. We welcome the opportunity to speak with you personally about how we can better meet or exceed expectations. Please send us an email with your contact information to ORMC.CustomerService@hcahealthcare.com.
I used to have nothing but great things to say about Wesley. Now, I definitely would NOT recommend this hospital. They neglected my family in so many ways in Postpartum after the labor of my youngest child. Also, some of their nursing staff were very rude and racist, not only toward me but also toward their nonwhite employees. If you're Black or a NBPOC having a baby, do yourself a solid and go somewhere else.
Business response:
We're sorry if your experience didn't meet your expectations. We value diversity and inclusion greatly at Wesley, so are surprised to hear your report, as it is something we have not seen manifested in any way at our facility. We will, of course, look into your allegations, and hope that you will reconsider your position.
If you care about your love ones and how they are treated i sincerely suggest that you send them to a different hospital this place is understaffed overworked and the lack of hospitality for the patience is astounding I will get into further detail but I might have to write a book, so disappointed at this place someone needs to make a change!!!
Business response:
We're so sorry to see reviews like this but truly value your feedback. We welcome the opportunity to speak with you personally about how we can better meet or exceed expectations. Please send us an email with your contact information to ORMC.CustomerService@hcahealthcare.com.
Blake hospital is the worst hospital ever I called administration today risk management not even a call back and they said just leave a message the kid is still in pain being discharged I also called nurse manager but no return call. my daughter had a roommate in the room who was old elderly and unable to feed herself and her food tray sat out there for 4 hours with no one helping her feed her.the nurses don't know what they're doing we had to wait almost 24 hours for the results of a CTA for an inpatient with a possible PE.... read more
Business response:
Gaby, thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. These comments have been shared with hospital leadership and our Quality Team would appreciate the opportunity to learn more. If you are open to speaking with us about your concerns, please call us at your convenience, Monday - Friday, 9:00 am - 5:00 pm, at 941-798-6052.
This hospital is very disappointing our father as been in there a week not a family member as seen any doctor that as entered his room no contact with my dads advocate not contact to his wife there is no treatment plan yesterday he had a surgical procedure again no family members contact no wife and today we do it even know what they did and why and if it was successful No communication from Doctors zero zero to the family run with your loved one from here just run
RecommendedHuge shout out to the women's ward at Wesley. Kim and Nicole (2 of the nurses there)are some of the most genuinely caring people I have ever met. I was recently in for a few days having surgery and they were so helpful and there for me no matter what my needs were. When you feel crippled in some way, and a complete stranger treats you like you matter... I guess it brings a certain sense of hope. I hope more nurses are like these 2 ladies. I will always choose Wesley and I will always refer people to Wesley. My experiences th... read more
Business response:
Thank you so much for the kind words, Ashlie! We really appreciate the great feedback.
I’ve had several bad experiences there
Business response:
We are so sorry that you had a negative experience. Our patient advocate would like to speak with you to get further details. She can be reached at Latonya.Mccloud@HCAHealthcare.com or 850-325-5046. We hope to hear from you.
Frequently asked questions about Kendall Regional Medical Center: Heart & Vascular Institute
How is Kendall Regional Medical Center: Heart & Vascular Institute rated?
Kendall Regional Medical Center: Heart & Vascular Institute has a 3.8 star rating with 554 reviews.
When is Kendall Regional Medical Center: Heart & Vascular Institute open?
Kendall Regional Medical Center: Heart & Vascular Institute is closed now. It will open tomorrow at 9:00 a.m.
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