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Ken Ganley Kia Mentor
- Car Dealers
- Mentor, OH
About this business
Ken Ganley Kia Mentor is your top destination for all of your automotive needs, proudly serving Greater Cleveland and all of Northeast Ohio. We carry a tremendous selection of the most current new Kia vehicles, certified-preowned models, and affordable used cars to suit any budget. Our finance experts are standing by to help get you approved regardless of your credit situation. When it comes time for service, our team of factory-trained technicians and service advisors is standing by to give your vehicle the care and attenti... read more
Location details
9090 Mentor Ave, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:30 p.m. | |
| Tue | 9:00 a.m. to 6:30 p.m. | |
| Wed | 9:00 a.m. to 6:30 p.m. | |
| Thu | 9:00 a.m. to 6:30 p.m. | |
| Fri | 9:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedService is great. Our sales person was VERY good
Business response:
Thank you for your positive review of Mentor Kia, Wanda!
had my oil change yesterday everyone was very friendly always in and out with accurate service thank you
Business response:
Thank you for the positive feedback about your recent service visit to Mentor Kia, Tammy!
Mentor Kia is awesome! Hate car buying but mentor Kia makes it easy and fast! In and out in no time at all! And our car salesman Shaun savage was perfect!
Business response:
Thank you for the recommendation, Tina! It is our goal to make the purchasing process enjoyable for our guests, and we are happy to hear that this was reflected in your time working with Shaun. Congratulations on your new vehicle, and we hope to see you back at Mentor Kia for your first oil change!
Ease of scheduling. Done on time. Only problem was they didn’t reset the service due light. Now I have to go back and get that done.
Business response:
Brady - we strive to be meticulous with our service and I am so sorry for the inconvenience. I'd like to step in here to assist you in setting up an appointment to take care of any outstanding concerns. Please give me a call. Thank you, Richard Bertman - Fixed Operations Director - 440-953-1000
I recently purchased a 2017 Chevy Silverado. While at the dealership a dash light came on indicating low tire pressure, this was one of my only concerns and they assured me it was because of the cold weather change. Within 24 hours of having the truck I’ve had to put air in it. Now I have to constantly put air in it multiple time a week until I get a new set of tires. My second minor concern was paint damage so they gave a dried out pen to fix it myself. Very unsatisfied with the purchase I made at this dealership. I regret ... read more
Business response:
Chris - this feedback was hard to receive as we want guests to be confident in their purchases. I am so sorry to hear about the issues that you are experiencing and I certainly understand your frustrations. I'd like to step in here to see if I can assist you further. I will address your concerns with my team and in the meantime, would you please consider giving me a call? Thank you, Corey Steinberg - Used Car Manager - 440-953-1000.
My lease was up and I decided to switch to a kia dealership closer to home... I would recommend Mentor Kia.. Jason was very helpful and made sure my car shopping experience was a pleasant one.. I would have to say he went up and above to make sure I was happy with the decision I made. Thank you again Jason for treating me right!
Business response:
Corrine - Thank you so much for joining the Mentor Kia family! We are happy to hear that Jason helped you get into the right vehicle for you. It really means a lot to know that you're a satisfied customer. Safe travels in your new ride!
Shaun was the nicest salesman with a great attitude.
Business response:
Mary - we couldn't ask for better feedback and we appreciate you stopping by to recommend Mentor Kia! Shaun is certainly a wonderful member of our team and I am glad to hear that he took care of you!
Saved me $$$$ by using creative financing and letting me keep my rebate
Business response:
Michael, thank you for the recommendation! We are so glad you enjoyed working with our team at Mentor Kia, and it means a lot to know that we got you a great deal. We hope to see you again sometime!
great customer service and customer loyalty! I have bought several cars from them and they do recognize returning customers! I always recommend them to everyone. friendly, polite and professional.
Frequently asked questions about Ken Ganley Kia Mentor
How is Ken Ganley Kia Mentor rated?
Ken Ganley Kia Mentor has a 4.5 star rating with 3,626 reviews.
When is Ken Ganley Kia Mentor open?
Ken Ganley Kia Mentor is closed now. It will open at 9:00 a.m.
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