This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kelly Community Federal Credit Union
- Credit Unions
- Tyler, TX
About this business
Location details
2105 W Grande Blvd, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI worked with Tiffany Spain to get approved for a Auto loan she was very helpful. She answered all my many questions, she was very patient and knowledgeable. I thought I would have to wait until Monday to pick up my vehicle but she worked hard allday Friday and Saturday to make it happen. Thanks Tiffany and Kelly Community for. Sincerely Mrs.Owens
Business response:
Thank you for the kind words you said about Tiffany, Mrs. Owens! We're glad that we were able to help you out in getting your vehicle. We strive to work hard and do whatever we can to help. We're here for you when you need us again!
I have been a customer here for a number of years. Always a pleasure to do business here. I just met with Erik Tarango and I must say that he was one of the most knowledgeable, helpful and professional Finance officers I have ever came across. Jon Weakley is equally on par in handling of mortgage transactions. Thank you both very much.
Business response:
Kevin, we appreciate your recommendation! Erik has made a reputation for himself as one of the best finance officers in the area, as well as Jon as a mortgage expert. We're glad they were able to provide you with knowledgeable and exceptional customer service. We appreciate you being a long-term member!
I highly recommend Kelly Community for those have no credit bad credit great credit it does not matter they will do their best to help you in any way I was approved for a loan online in less than 24 hours!! Tristian Sheffield was great to work with contact this guy for all your loan needs!
Business response:
Thanks for the positive recommendation, Blake! Excellent customer service and online convenience are two aspects of our credit union that we pride ourselves on! We agree that Tristan is always great to work with and appreciate you choosing us for your financial needs!
A huge thank you to Ashley at the 5th Street Branch for helping my husband and I with all our banking needs. She took the time to understand what we needed and gave specialized and knowledgeable care to use.
Erika Schoenradt has helped us finance 3 cars. Unfortunately the last vehicle was due to our truck being stolen. She was able to sell my husband gap insurance and warranties that no one has ever been able to sell him on before, and they came in handy! She’s immediately available when I call, text, fb message, call after hours😂(sorry). We’re in the Houston area so being able to do everything remotely is insanely convenient for us. I won’t ever haggle with a finance manager at a car dealership ever again thanks to her! So if ... read more
Business response:
Thanks for the positive recommendation, Jeannie! We're sorry about the theft of your truck but happy we could help your situation with another auto loan and additional services. Erika is dedicated to excellent customer service and we're lucky to have her as part of our work family! Members like you keep us driven to offer only the best when it comes to online convenience and personal service. Thank you for choosing us!
Got another personal loan at Kelly community. Tristan Sheffield helped me out . He was Courteous and professional. Very helpful with options to pay off other debts . Best experience I have had with any bank . Would highly recommend to see him for any type loan you may need . A real all star !
Business response:
Thanks for the positive recommendation, Brent! We're happy Tristan could provide you with wonderful customer service! We appreciate you choosing us to help with your financial dreams, like reducing your debt! We're here for you when you need us with low rates and excellent loan experts, year-round!
Wow! Customer service could not have been any better! I had an appointment to open accounts with Kelly Community. When traffic was relentless and I was catching every light on the way, they still honored my appointment. Courtney Walling was AMAZING!!! She was very efficient and professional as we went through the process as well as slowed down to make sure I understood everything that was going on. She did not just take care of my initial needs, but made sure all needs I might have needed were met. I also met the manager Chr... read more
Got an auto loan and Tristan made the process as easy as possible. It was a simplified experience that saved a TON of time vs. getting stuck in the finance trap at the dealership. Plus their rates were better than what the dealer ship offered! Thanks to Tristan and the Kelly Community team I got the car I wanted with no hassle. 😎
Business response:
Thanks for the positive recommendation, Dylan! We love hearing awesome stories like this not only about our low rates year-round but especially about our excellent customer service! Our loan experts, like Tristan, are part of what makes our family special. Thank you for choosing us and congratulations on your new ride!
It’s always a pleasure doing business with them.
Business response:
Thanks for the positive recommendation, Heather! It's OUR pleasure to be able to provide excellent customer service to our valued members just like you! Thank you for choosing Kelly Community to assist with your financial dreams!
Frequently asked questions about Kelly Community Federal Credit Union
How is Kelly Community Federal Credit Union rated?
Kelly Community Federal Credit Union has a 4.8 star rating with 1,055 reviews.
When is Kelly Community Federal Credit Union open?
Kelly Community Federal Credit Union is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com