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Kelly Community Federal Credit Union
- Credit Unions
- Tyler, TX
About this business
Location details
2105 W Grande Blvd, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLaura was very helpful with getting my truck refinanced through Kelly community credit union. everything was completed over the phone and thru emails. she helped me with every step.
Business response:
Thanks for the great review, Justin! We're glad Laura was able to help you refinance your truck remotely!
The staff at Kelly Community are very courteous and helpful. Chris was very professional and greeted me as I walked in. Courtney was lovely and helped me with my account. I would highly recommend them!
Business response:
Thank you for the kind review, Tracy! We're glad to know Chris and Courtney gave you a wonderful experience with us. Give us a shout if we can help with anything else!
I have been banking with Kelly Community Credit Union for many years! Always above and beyond in customer service! I give a big shout out to Erika S. for her amazing work in refinancing my car loan and putting money back in my pocket! Many thanks!
Business response:
Thank you for trusting us with your finances for many years! Erika is a wonderful employee, and we're lucky to have her. We're glad to know she helped you refinance your car loan!
Erik helped us with some fraud charges today. He was very kind and considerate. Everytime we deal with Erik it's a pleasant experience. Grateful for him and you guys...!!!
Business response:
Thanks for giving us the opportunity to help! Erik is a wonderful employee, and we're glad he was able to take care of the fraud issues for you!
I had been looking for a vehicle for several months and it seemed like anytime I ran into an issue purchasing a vehicle the bank I was working with created it; until I went to Kelly Community FCU and worked with Erik Tarango. Mr. Tarango is easily the best Loan Officer I have ever had the pleasure of dealing with. He was professional, honest, upfront, frank and extremely personable every time I spoke with him. Not only did he do an excellent job as an employee of the credit union but, in my opinion, he went above and beyond.... read more
Business response:
Calvin, thank you for the wonderful recommendation about Kelly Community, and more specifically, Erik! He works so hard and has a servant's heart. We're proud to have him as one of our Loan Officers!
Dorcas went above and beyond the call of duty to help unlock and set up my app on my cell phone after she was so patient and did not stop until we were successfully abe to set up account after trying several options even after 5pm. That's what excellent customer service looks like!
Business response:
Thank you for the recommendatrion and review Carma. We're so glad Dorcas could assist you with a pleasant experience as we care for our customers! Have a great weekend.
I have been with KCFCU for almost 2 years now... they have gone above and beyond with any request and explanations I have had. I more than recommend them for all needs!
Business response:
Thanks for the wonderful recommendation, Mallory! We're glad to have you as a member. Let us know if there's anything else we can do for you!
I worked with Tiffany Spain to get approved for a Auto loan she was very helpful. She answered all my many questions, she was very patient and knowledgeable. I thought I would have to wait until Monday to pick up my vehicle but she worked hard allday Friday and Saturday to make it happen. Thanks Tiffany and Kelly Community for. Sincerely Mrs.Owens
Business response:
Thank you for the kind words you said about Tiffany, Mrs. Owens! We're glad that we were able to help you out in getting your vehicle. We strive to work hard and do whatever we can to help. We're here for you when you need us again!
I have been a customer here for a number of years. Always a pleasure to do business here. I just met with Erik Tarango and I must say that he was one of the most knowledgeable, helpful and professional Finance officers I have ever came across. Jon Weakley is equally on par in handling of mortgage transactions. Thank you both very much.
Business response:
Kevin, we appreciate your recommendation! Erik has made a reputation for himself as one of the best finance officers in the area, as well as Jon as a mortgage expert. We're glad they were able to provide you with knowledgeable and exceptional customer service. We appreciate you being a long-term member!
Frequently asked questions about Kelly Community Federal Credit Union
How is Kelly Community Federal Credit Union rated?
Kelly Community Federal Credit Union has a 4.8 star rating with 1,150 reviews.
When is Kelly Community Federal Credit Union open?
Kelly Community Federal Credit Union is closed now. It will open on Monday at 8:30 a.m.
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