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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't express how pleased l am with State Farm in Portland, TX. I have been a client of this specific office for about 7 years and couldn't ask for a more responsive and kind group of people than those there. Keisha is fantastic! My business has and will only continue. I started with one car, then went to two. Recently I added my home. State Farm is extremely responsive if there is a problem. Thank you again and always.
The worst insurance company I have ever dealt with. This is because of My car being hit by one of their insureds. I’ve had to make several phone calls to them and they are very rude and not willing to help resolve the problem. I was hung up on twice today. They are not wanting to pay for what my body shop charged to repair my car… Which was a $6600 total bill… they are only wanting to pay $4000 of it. I now have to possibly turn it in on my insurance and take a ding, not only to my car but now to my car insurance. Too many d... read more
Super ****** company I have my business insurance, home, auto basically everything and I haven’t made one claim but we got 2 storms of hail and basically the whole block got new roofs but nope not me because State Farm sends out there estimator and right off the bat the guy has a bad attitude. So he claims 87$ worth of damage that’s it what a joke this company is I pay over 1000$ a month into insurance for them to deny my first claim ever when everyone else got one is crazy to me. We’ll time to find a insurance company that ... read more
I’ll start by saying that every single person I’ve spoken with from State Farm has been incredibly friendly. Two of their employees admitted that it was unusual, how poorly the company was handling my claim. This review is not a result of the people I’ve dealt with, but the way this company has dragged their feet, and failed to reach out to me when crucially necessary. I got involved with State Farm after a driver of theirs totaled my vehicle. After being in contact with them for some time via phone and email, they call me, ... read more
Disgusting service after over 20 years as a customer of State Farm in Charlotte. Their claims portal is a technical disaster; my repair shop can't get it to accept their inputs after several tries. After 6 weeks their adjuster called me directly to ask the repair shop to try to send the estimate again. Since I had the estimate, I offered to email it directly to them. Oh, no - you can't do that sir. It can only come from the the repair shop via the portal! I'll give them credit for one thing - they're top notch at stonewallin... read more
The experience I have had with State Farm has been nothing short of disappointing and frustrating, prompting me to switch insurance companies. On April 6, 2023, I informed my State Farm agent that I had sold my 2006 Corolla and requested a revision of my insurance quote and policy. The agent assured me that my new monthly payment would be around $140-150, as opposed to my previous monthly payment of $186 for two cars (a 2019 Mustang Ecoboost and the aforementioned Corolla) with a 20% multiple cars discount. To my surprise, m... read more
State Farm did nothing. They ruled my girlfriend at fault on an accident that clearly was not her fault. The guy was passing her on the interstate, pulled right in front of her and then he slammed on the breaks. My totaled car was taken to a towing place and I get a call saying I owe over $900 for towing and storage. The car salvaged price was around $300 to $400. I had to give my cars title to the towing business just so I didn’t have to pay over $900.00. I lost money because of State Farm and I am considering reporting to ... read more
Been with this company for over 20 years. We have 18 policies ($7600 in premiums per year) with them. They have charged us $2400.00 a year for 13 years just for flood insurance on one of our rental homes, plus $1008.00 for regular home insurance on this same property. We finally paid off the mortgage so we could cancel the flood insurance. Which was a month before the renewal. Our mortgage company paid the flood and regular insurance from our escrow a month early. We were assured that we would get all of our money back since... read more
If you have a total loss on your vehicle it should be noted that they only give you a rental for 7days after their initial settlement offer. No matter how bogus that offer is. By law you are allowed to negotiate their initial settlement, which of course I did. Their initial offer was given to me on a Saturday I wasn’t able to dispute it with anyone until they contacted me on a Tuesday and we weren’t able to come to an agreement until the next day being Wednesday. They sent over paperwork for the title which we received late ... read more
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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