Keith Alexis - State Farm Insurance Agent

Larry y 

on BBB

2 years ago

I am older male 76 yrs an after careful examining state farm ins. for my car an trk decided to change over to them ! " BIG MISTAKE " Went with Jerrad Ragsdell Agency in Houstob, Tx area-- 1= Cannot ever reach him by phone 2=He tried to me get house ins. also at a later time an became very upset when i told him i had a better deal already 3=Paid cash an mysteriously my money wasnt ever on my bill an they threatened to cancel ins. 4=Found out later investigating that susposed money applied to someone else 5=This agent has not ... read more

Umang P 

on BBB

2 years ago

Very horrible claim department service. I have just did claim for my new pick up truck All four Tires and rims stolen. I called them same day to move my truck to repair shops and asked them to it will be cover by State Farm or not that time I been told by them it will be covered by Insurence after that I tow my truck to repair shop which I choose. State farm told me tht they will fully covered Insurence. And now they are saying they never told me that and keep hanging phone calls on my face. Please don’t choose this Insurenc... read more

Jennifer A 

on BBB

2 years ago

I would give State Farm zero stars if I could. I pay for road side assistance in my insurance. Yesterday I tried to use it and they informed me that all the providers are not available so I would have to pay out of pocket 185 for a tow that's only 6 miles, not over the 10 in the agreement. They also said I might be reimbursed... I said no. Why do I pay for roadside assistance? So they said first thing tomorrow morning at 8 am they will put me in for a tow. Why at 7:30am they are telling me there is no one available in their ... read more

Brandi K 

on BBB

2 years ago

This is the worst company I have ever had to deal with in my life. They do nothing they say they will they lie!!!! 

Jourdin S 

on BBB

2 years ago

I had the best experience with State Farm Insurance. They are not my insurance company. Got in my first wreck 2 weeks ago. Young lady totaled my car. She has State Farm. It was her fault 100%, State Farm immediately took care of all my needs. Rental car that day. Went over all medical bills, and anything that was broken in crash. (glasses, car seats, etc) They paid for it all immediatly. And gave me an offer for my totaled car and it was way over what anyone said I would get. I had the best expeivence with them and it made t... read more

Jennifer S 

on BBB

2 years ago

What do you really cover? I have had State Farm for 30 plus years. With no claims, I am going to be denied a bathroom leak on the second floor that went to the bottom floor ceiling. How were we to know there was a leak in the wall until the damage showed. I can't wait to find new insurance. 

Myra H 

on BBB

2 years ago

I’ve been a customer since 1998, homeowners insurance , car insurance , an life insurance, They sent me a letter in Dec saying I needed to do some things to my house so I had it painted, had roof inspected, like they asked me to, yet they sent me a letter saying my homeowners insurance would not be renewed in June, but I’ve been a LOYAL customer for 25 years never late on payments, my agents says he can’t really do anything, but what about 25 years worth of AMY MONEY their getting away with. In 25 years I filed one homeowner... read more

Mitchel G 

on BBB

2 years ago

Agent Brian Weimarskrinch Delphos, OH has been absent in my attempts to get a claim settled. He did escalate the problem this week (6 weeks later)His admins have helped me to no avail. The accident involved a tow company who broke my mirror April 14 Brian has been nothing but arrogant to the point of laughing at me in our first conversation saying he would never pay me it had to come from the tow company. Then he lied and said he never laughed. I guess he just thinks he’s always right. I PAID FOR ROAD SIDE SERVICE THOUGH STA... read more

Eric H 

on BBB

2 years ago

This is the most incompetent agent and staff in the business. They promise one thing and deliver another. Do not believe a thing they say. They will continue billing you long after you cancel your worthless policy. Save yourself the trouble and chose a REAL agency. ?? 0 out of 5 Mr. Mann