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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They're the worst in paying/settling auto claims when their insurers is at fault for running in back of me while stop/sitting at red traffic light. I would like to give a 0 * star
You may think your covered, when you let a family member or freind, that resides in a different state drive your vehicle. But with this company you are not. My son and I live together. My policy and residence are in *******, where we spend winters, and he has a residence in ***** where we spend summers. He was recently in an accident and was injured. He is listed as a driver on my policy, but his claim was denied on a technicalty solely because his legal residence is in Maine. I am currently searching for an honorable compan... read more
State Farm pays under value for damage to your home so they don’t have to pay out. **** poor company to say the least. Their amount doesn’t even meet my deductible so I have to pay out of pocket. Why do I even inside the home when it covers nothing.
I worked for state farm for 5 years and I'm disgusted in what it has become today. I filed a claim online on June 5. On June 7 my claim was denied a three car accident. I never gave a statement of the incident. On what grounds was my claim denied what facts of the accident did they have. Inexperienced adjusters who will cost the company a lot of money in the long run.
I love my agent Karen Calandra she is extremely efficient taking care of myself and my family's needs when it comes to Car Insurance. I thank her for everything she has done for us over the decades we have been with this particular site
Awful, awful, awful experience. Unprofessional, unscrupulous employees who consistent lie (ex. saying they never received a police report when I had been told a week earlier that they had it), refuse to answer the phone, endlessly and deliberately reroute your call to the “wrong dept” to avoid dealing with you about a claim. Frankly they shouldn’t even be allowed to be in the insurance business anymore because you are not assured of ANYTHING! Very sad deterioration in ethics. 20 years ago I thought they were great. Now I’m j... read more
I will never use them again, they take your money and don’t help you when needed. I have clear roof damage all around my roof and they are refusing to replace the whole thing. This is a warning to anyone else wondering if they are a legit company or not. You say you can’t pay out because your company has lost so much money because of claims, well guess what that’s not a reason to deny a home owner who has never had a claim in her entire home owning life. You make us have home owners insurance and pay these ridiculous prices ... read more
State Farm is terrible in investigating cases, and Soley blaming the driver who was not at fault but ONLY because my son did not have enough coverage. My son was on the third lane all the way to the right going to work at ******* ***** ****, when a driver merged into him in front of *********. He hit my son car that my son car right passenger tire hit the curb and messed up his rim. Mom was witness driving behind son. But because mom was a witness, they cannot take her statement. The driver of the other vehicle kept apologiz... read more
Involved in an auto accident where the other partly lied to the officer so I received the citation. They said that they were going to investigate and did nothing of the sort. Eight cameras showing the accident and no 9ne wanted to review them. Other party had a right turn only and at the last second decided to dart across 5 lanes of traffic resulting in an accident. I left a bad review a while back . State farm calls me and I told them how upset I was. Ended the phone call amd then they went online and said that it was "reso... read more
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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