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Kahlo Chrysler Jeep Dodge Ram
- Car Dealers
- Noblesville, IN
About this business
Specialties We sell and service Chrysler, Jeep, Dodge and Ram vehicles. For pre-owned vehicles, we sell and service all makes and models.
Location details
9900 Pleasant St, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service not so much Well spending the next several hours at the dealership for recall issues. The guy in the service department acted like we were bothering him for even bringing our vehicle in. He also had the personality of a dull rock. The dealership has no loaner vehicles for service and its 3 degrees outside so walking anywhere isn't a good idea.
Business response:
Dear Recall Victim, I would like to discuss your Service visit with you in hopes to be able to improve on our processes. We do offer loaner vehicles. Thank you :) Service Manager: Jason DeLong 317-773-6363
New car purchase The whole process was excellent. It started with the owner greeting as we walked into the showroom and Mr. Kahlo even gave us a holiday cake. Our salesman Dylan was very courteous and made us feel comfortable from the appraisal of my trade in thru the delivery of the car off the showroom floor. The facility was awesome and everyone was friendly. My only complaint was the amount of time it took to get to the finance mgr but it was a Saturday so the wait was not real bad. I would definitely reccomend Kahlo Chr... read more
Business response:
Thank you so much for your feedback, Charlie and Darla! We are pleased to learn that you were satisfied with your purchasing experience. Saturdays are typically the busiest days for us but will do our very best to improve our processes to shorten the wait time to finalize the paperwork in finance. Thank you :)
Great Service on Parts I ordered slush mats and the staff was very friendly and helpful in honoring a coupon and getting me my parts.
Business response:
Thank you so much for your feedback. It is nice to know you had a pleasurable experience! We appreciate your business.
What a Great Day to Buy a Car Went in to test drive a 2014 Dodge Charger. It is a great time to buy the end of this years vehicles right now because there are so many great deals. They were very friendly and gave me a great deal on the Charger I test drove. They also gave me a great deal on the trade-in of my truck. They also worked with me to make sure that the balance was financed where I wanted it financed. To top it all off, I had the privilege of meeting Mr. Pete Kahlo himself. He was a very kind man. I could not have h... read more
Business response:
Thank you so much for your kind words. We are super pleased to know that you had an enjoyable buying experience. We truly appreciate your business.
Frustrated with this dealer We have now purchased 2 vehicles from Kahlo. The first time the buying experience was ok. My main complaint is that when I needed to replace my key fob, the service department sold me an $80 key which sets off the alarm everytime I unlock the van. It is very annoying and embarassing but I can't afford the $200 for a new fob right now. This second time, they did not get the title paperwork to us. I finally had to call and then go pick it up right before our temporary license was expiring. However t... read more
Business response:
I am so very sorry to hear that your experience did not go well. It sounds like we dropped the ball a few times and didn't provide the customer service you deserve. Your feedback in important to us. We continue to strive to improve our skills and processes. Please accept my apology on behalf of the staff and management here at Kahlo. We will do our best to ensure a better experience in the future.
Horrible customer service John Fogleman -manager Purchased new 2014 jeep wrangler. My deal included lifetime car washes. My first car wash scratched the hood through the clear coat. I had 400 miles on the jeep. 8 trips later we finally agreed that it needed to be repainted. I even figured out that they tried to swap out my hood with a 2013 used 25,000 mile wrangler hood. But they didn't swap the hood latches so they didn't match. The old were faded gray and the rest of the new was shiny black. They were a little embarrassed ... read more
Business response:
Upon our initial conversation, we proposed painting the hood to resolve the issue. However, customer declined our proposal. We sincerely apologize that the issue was not resolved satisfactorily.
Was a different experience There lending banks aren't helpful enough to the small guy with cash down.. had 3k cash to put on a 06 srt8.. but had 90k miles and they wouldn't finance for more then 32 months.. it's a shame.. I would have bought that car that day.. lane is a great guy though.. would go back to him when I'm ready to purchase a nice srt8
Business response:
Thank you for you feedback, Brad. I'm sorry to hear that the bank terms weren't what you were hoping for. As I'm sure you already know, we are at their mercy when it comes to terms. Glad to hear that you enjoyed working with Lane! I'll be sure to pass on the kind words. Thanks again.
worst experience ever this dearler should not be ranked as a 5 star dealer!!! bought 2014 ram from them at 3000 miles started having problems service had truck about 2 1/2 months total still couldnt fix it! chrysler decided to swap out the truck and thats where the problems began with Kahlo! on a swap the dealership only makes $300 i guess thats not enough for them because they have given me the run around since that point!! refusing to help get a truck from other dealers because the 5-6 they have i didnt like to send paperw... read more
Business response:
We are very sorry that this happened! It truly was not that we did not want your business or more money sir! It was only that we could not trade or locate the new vehicle that you wanted. We wish you all the very best with your new Ram!
Service I got an oil change and the service was quick and to the point. They did not waste any of my time which was good. The waiting room was nice and there was candy and coffee. The magazine selection was alright. They did find an error in my car that is not one of a car with 8000 miles on it.
Business response:
Jim, we are very sorry about the error, if you would like to call and speak to our service manager Andy Ludington, perhaps we can do something to assist you better! We would love to try to earn your trust and repeat business. Thank you!
Frequently asked questions about Kahlo Chrysler Jeep Dodge Ram
How is Kahlo Chrysler Jeep Dodge Ram rated?
Kahlo Chrysler Jeep Dodge Ram has a 4.4 star rating with 2,910 reviews.
When is Kahlo Chrysler Jeep Dodge Ram open?
Kahlo Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m.
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