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JW Marriott Desert Ridge Resort & Spa Phoenix
- Hotels
- Phoenix, AZ
About this business
Specialties Located in the Sonoran Desert, the JW Marriott Phoenix Desert Ridge Resort & Spa is complete with luxury amenities, beautiful accommodations, fun recreation and delicious dining options. Our ideal location brings guests close to TPC Scottsdale, Cave Creek, the shops of Desert Ridge Marketplace and the Musical Instruments Museum. Our resort features five pools, a lazy river and waterslide, fitness center, Revive Spa and two championship golf courses.
Location details
5350 E Marriott Drive, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Changed rooms after first night as the mattress was swayback and impossible to sleep on and the pillows were terrible. Next room was nice and the hotel waived the upgrade (better view ). Did not clean room even though we were gone by 9:30am and when we returned after 11:pm and called all they could do was send a bag of soap etc since no one was in housekeeping. Did not adjust rate. Did not change sheets after 4 nights. Not JW Marriott standards
Staff make you feel welcome. Food is excellent. Pools are awesome.
We were just there to see the gingerbread village, and it was amazing as always!
Inside wad gorgeous and beautiful the service was very friendly
A wonderful experience!!! Massage was great, facility top notch!!!
Well, I have never had a server place my order in front of me and say "I'm sorry" , as witness by my 5 breakfast companions this morning....I ordered the fruit plate and received a half of a small apple sliced and two shaved slices of kiwi. I couldn't get upset...It was comical. Oh well. Times are tough at Marriott. Must be running 2% food costs.
I attended the Thanksgiving buffet yesterday with my family. The resort is beautifully kept. The staff was friendly and very helpful. Nice people. The turkey was done to perfection as was all the food. It was a most pleasant dinner.
Just had an amazing 3 nights at this resort. We really appreciated all of the wonderful service from check-in upgrades to the over the top treatment from the staff and chefs in the Griffin Club. We will definitely be back.
Locked out of our room because they need it for a conference, despite our confirmed reservation. Service really sucks.
Frequently asked questions about JW Marriott Desert Ridge Resort & Spa Phoenix
How is JW Marriott Desert Ridge Resort & Spa Phoenix rated?
JW Marriott Desert Ridge Resort & Spa Phoenix has a 4.6 star rating with 7,066 reviews.
When is JW Marriott Desert Ridge Resort & Spa Phoenix open?
JW Marriott Desert Ridge Resort & Spa Phoenix is open now. It will close at 6:00 p.m.
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