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Jt's Chrysler Dodge Jeep Ram
- Auto Repair
- Lexington, SC
About this business
JTs CJDR is proud to serve the Columbia area with quality new and used Chrysler, Dodge Jeep, RAM cars, trucks, and SUVs. With the large variety of models that we offer, we have something for every taste and need. We also provide a full line of services dedicated to our South Carolina customers. From car repairs performed by expert mechanics, to auto parts, to car loans and leasing in Columbia, SC. Visit our site to see our wide variety inventory at www.jtsjeep.com or check out our expansive parts selection at www.absolutelym... read more
Location details
4838 Sunset Blvd, Lexington, SC, 29072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Had signed the papers that we were interested in buying used Chevy truck just waiting for them to do paperwork for finance and ........THEY SOLD TRUCK FROM UNDER US 😡 u guy suck
Business response:
Thank you for the review. We appreciate your feedback and we are discouraged to hear about your experience with us. We strongly believe in customer satisfaction and happiness. With the information you have provided us, we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business, and we hope you have a wonderful day.
I’ve used the service department for two years with my Chrysler 200. They are nothing short of amazing! Best customer service I’ve ever experienced. Decided that it was time to trade and the only place I even considered was here! Got my new Jeep Compass yesterday and again the customer service was top notch!!! I recommend JTs 100%!!!
Business response:
Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!
Bought a Jeep in Apr, had an outstanding experience with the purchasing of my new Jeep. I'm very happy with my purchase. The management was also very helpful in making the deal go thru and in a timely fashion.
Business response:
It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Rest assured, that we will take your comments for further encouragement within the JT team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again.
Business response:
Thank you for bringing this situation to our attention and we apologize for any inconvenience we may have caused. Normally we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. Above all else, providing excellent customer service is our main goal and we hope you will be willing to visit us again in the future.
My service appointment took forever From 10:30am until 1:45pm 🤦♂️
Stay away from this place. The sales people are horrible! Be on the look out for Brent he is a piece of shit thief. I hope you sleep well selling a vehicle to an Autistic person, you asshole. I have called you over and over and you hang up and wont take my call. Go hide under your rock coward!
Business response:
Thank you for the review. We appreciate your feedback and we are discouraged to hear about your experience with us, that was never our intention. We strongly believe in customer satisfaction and take resolving these matters professionally. With the information you have provided us, we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business and we hope you have a wonderful day.
Business response:
Thank you so much for leaving JT's Chrysler Dodge Jeep Ram this amazing 5-star rating, Steven!
VERY DISAPPOINTED! Twice we agreed on price on two different vehicles... And BOTH TIMES they failed to honor their agreement with us. We have never experienced such poor tactics!
Business response:
We would like to personally apologize for the series of unfortunate incidents that you experienced during your visit with us. We continually try to do our very best for all our customers and would appreciate the time to know feedback. We will look into each issue that you have noted, in an attempt to correct and improve our policies. Have a great day.
Business response:
Thank you for the 5 star rating Emma!
Frequently asked questions about Jt's Chrysler Dodge Jeep Ram
How is Jt's Chrysler Dodge Jeep Ram rated?
Jt's Chrysler Dodge Jeep Ram has a 3.8 star rating with 298 reviews.
When is Jt's Chrysler Dodge Jeep Ram open?
Jt's Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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