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J.r. Bolton Services

4.9

About this business

J.R. Bolton Services, Inc. provides home energy audits, insulation services, heating and cooling services, and more to the Greater Lawrenceville area of Georgia. Call us for a FREE estimate. 

Location details

160 Peachtree Industrial Blvd, Ste 200, Sugar Hill, GA, 30518, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9189 reviews
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Allan B's profile image
Allan B 
4 months ago

I cant say enough great things about Bolton Plumbing, HVAC, & Fireplaces. From start to finish, they exceeded my expectations! I recently decided to upgrade to a tankless water heater, and the team made the entire process seamless and stress-free.When I called to inquire, the office staff was friendly and knowledgeable, answering all my questions about the benefits of going tankless. They scheduled an appointment quickly, and the technician, ****, arrived right on timeprofessional, courteous, and ready to work.**** thoroughl... read more

Al D's profile image
Al D 
8 months ago

Super great lady on the phone, and fair enough introductory rates. When the tech showed up, his communication was lacking. He tried to pump up the charges from a simple service call to several thousand dollars. I spoke to the service manager who was very kind, and tried to explain why was going on, however, after I thought we had agreed on services needed, and pricing, the tech still continued to strong arm my wife into paying much more than what I was told.After a second conversation with the still super nice service manage... read more

Business response:

Thank you for taking the time to share your feedback with us. Im glad to hear that you had a positive initial experience with our phone staff and found the introductory rates to be fair. We appreciate your kind words about our service manager, who indeed strives to offer clear and helpful explanations.We apologize for any confusion and frustration you may have experienced regarding the communications and charges. It is of the utmost importance that all customers are comfortable and well informed with the services provided. W... read more

Erin S's profile image
Erin S 
a year ago

Hello! I commend Bolton for always showing up on time, when scheduled. However, the good things stop there.I overpaid for the installation of a 40G tank water heater. Over ****. I've since found out the usually price is around ****. I still can't believe how much I paid.Bolton first tried to sell me a tankless water heater but there was a lot of miscommunication about when one would be available, what size would be available, that I would need a new gas line, and that multiple holes would be required in my walls. So now I'm ... read more

Lynn K's profile image
Lynn K 
2 years ago

I found Bolton Plumbing, ***************************** through the Rheem Water Heater website. The work I had done by Bolton was excellent. The heating and air employees were extremely professional, showed up on time, etc. I have no problem with any of that. I give them a 3 star due to issue with billing. You get a service done; pay a figure that is due and forget about it. A little over 2 months later, they say "Oh, you owe a balance of $550+ via text." Haven't seen an invoice, nothing to date. I receive the invoice and we ... read more

Vohlson's profile image
Vohlson 
3 years ago

***** and his helper installed a gas fireplace insert for me today. The work was excellent. They are both very professional. I am totally satisfied 

Robã­n's profile image
Robã­n 
3 years ago

Today I had both fireplaces in our home inspected and serviced by Dakota B*****. He was polite, professional and mature. If I need any further service for HVAC or fireplace, I will call on Team Bolton. 

Rodney C's profile image
Rodney C 
3 years ago

*** was very informative about our HVAC unit. Very professional and informative b Highly recommend them/ ***. For any service you need on your HVAC 

Renee B's profile image
Renee B 
3 years ago

We had a problem with our gas fireplace, ******* was prompt and diagnosed our problem quickly. Very professional and I would certainly use J R Bolton Services again. 

Lesley H's profile image
Lesley H 
3 years ago

I have used J.R. Bolton several times through the years for projects and every time they leave I think what a professional group this is. Every technician I have worked with is extremely knowledgeable and I never worry about the quality of work that was performed. 

Frequently asked questions about J.r. Bolton Services

How is J.r. Bolton Services rated?

J.r. Bolton Services has a 4.9 star rating with 189 reviews. 

When is J.r. Bolton Services open?

J.r. Bolton Services is closed now. It will open at 8:00 a.m. 

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