This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
John's Heating and Cooling
- Heating & Air Conditioning/HVAC
- Mesa, AZ
About this business
John’s Refrigeration Heating and Cooling provides heating and air conditioning repair, installation, and maintenance to Mesa, AZ, Gilbert, AZ, Tempe, AZ, Chandler, AZ, and Scottsdale, AZ.
Location details
211 E 10th Dr #2, Ste #2, Mesa, AZ, 85210, United States
Get directions
Technician came to service my AC unit. Appointment was easily made, the technician came on time and wore the booties in my home. He cleaned out the drains, and took before/after pictures and showed me. Inspected all components inside and out of the house and gave me results and options and recommendations. Good experience with them.
Business response:
*****, Thanks for the great review.
Very thorough and professional estimate of replacing my existing HVAC system. *** was able to answer all my questions as well as educate me on how different parts of the overall system works.
Business response:
****, Thanks for the review.
I called and was pleasantly surprised to learn that they could send a technician to my house within 2 hours.He was very polite and did excellent work. I plan to use them going forward.
Business response:
***, Thanks for the review. We will be there when you need us.
I have a service contract with Johns refrigration and have always been pleased. This last week my air conditioner went down. I called and asked for **** if possible. He is my favorite technician for many reasons. He arrived 2 hours later that day and diagnosed my problem. This was Wednesday. Could not be repaired. **** came out early on Thursday to give me an estimate on my options. Friday a crew arrived and installed my new system. Everyone on time or even early. ******* and ******* at the office were wonderful too. Im with... read more
Business response:
*******, Thanks for the great review. Looks like the team did a great job.
I was satisfied with the efficiency of the job and the field technicians who were skilled and knowledgeable of their work.
Business response:
******, Thanks for the review.
Courteous and knowledge technician. Presented multiple options for resolution. No hard sell.
I was very pleased with the entire experience of my dealings with John's Heating and Cooling. ****, the sales rep, was very respectful and informative. I felt comfortable with his recommendations. The installation took less than six hours and was done professionally. Clean-up was done very well and review of install was thorough but not ****** drawn out. I especially liked dealing with a small, locally owned company. The kind of company where I knew if I wanted to speak with the owner, that there would be no problem.
Business response:
******, Thanks for the review. Call me anytime.
Wish I could give zero stars. Technician said I had a leak, no refrigerant, $2,700 to fix, plus $89 service fee, reduced to $59 if I had the work done NOW, and best to pay the $149 for their service plan too. I got a second opinion: paid them a $60 service fee. They diagnosed the same problem, did not push me to buy a service plan and it would cost $1,300. I guess ****'s has no qualms about ripping off senior women in a tough situation. Guess who I hired to do the work and who will be servicing my unit twice a year. Sure wou... read more
Business response:
****, we're sorry to hear that your experience with ****'s was not what you hoped it would be. We take pricing very seriously as you can see from our many positive reviews. Each case is different, and we respect your opinion. We are happy to talk about your situation to address your concerns. Contact us at your earliest convenience. Have a good day.
We've been with this company for nearly 20 years, after our neighbor recommended them. In 2012 ****'s replaced our air conditioner and we're on the 2x/year service plan. Absolutely no problems ever with that AC unit. It happens that the master bedroom, which was an addition, has no attic and faces south, so is always hot. ****'s has sent comfort specialists out over the years who've suggested fixes. Finally bit the bullet a week ago and purchased a ductless unit (mini split) from them, which they installed in our bedroom two... read more
Business response:
*******, Thanks *** much for the great review and being such a long time customer.
Frequently asked questions about John's Heating and Cooling
How is John's Heating and Cooling rated?
John's Heating and Cooling has a 4.9 star rating with 3,352 reviews.
When is John's Heating and Cooling open?
John's Heating and Cooling is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com