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John's Heating and Cooling
- Heating & Air Conditioning/HVAC
- Mesa, AZ
About this business
John’s Refrigeration Heating and Cooling provides heating and air conditioning repair, installation, and maintenance to Mesa, AZ, Gilbert, AZ, Tempe, AZ, Chandler, AZ, and Scottsdale, AZ.
Location details
211 E 10th Dr #2, Ste #2, Mesa, AZ, 85210, United States
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****** (tech) was professional & courteous. He went through the pictures taken of our system.
Business response:
*****, Thanks for the review.
********** arrived exactly on time. Was extremely cordial and proficient. He explained everything about my system and what to watch for in the future. He went over pictures that he took of the system on the roof and it's interior and exterior as well as the drainage piping. I was totally satisfied and would use John's Heating and Cooling again. In fact, signed up for their biannual service plan.
Business response:
********, Thanks for the great review. We will see you at your next inspection.
***** (Tech) does an amazing and thorough job. Always on time and goes thru all points reviewed on system, I've using John's Refrigeration for over 20 years and they continue to impress me.CJ
Business response:
**, Thanks for the review and being a long time customer.
Your tech did an excellent job explaining the options. Since my hvac system is ***************************************** need of a new system soon. While we did decide to go with a new system, l never felt under any pressure to upgrade. We have always had a good experience with the service from Johns over the past 7 years.
Johns refrigeration continues to be easy to do business with.My service technician **** is exceptional.I highly recommend this company and technician.
Business response:
*****, Thanks for the review and the recommendation.
Had a similar positive experience with Johns as related by ****** in her review below. Johns recommended a Trane unit which has turned out to be perfectly suited to my house and circumstances. The noise of the previous unit was unbearable much of the time. This unit is quiet and does the job extremely well. Two technicians did a splendid job with the installation in the midst of the brutal summer heat. They were polite and seemed to work well as a team. The lead tech explained the unit and the new hi tech thermostat in terms... read more
Business response:
****, Thanks for the great review. We love Happy Campers.
Tech came out with faulty gauges and told me I needed repair a TXV valve and the cost would be $2475. Didnt feel good about the technicians diagnosis and had 2 different companies evaluate. No valve needs and each service call was $50. Johns on the other hand wanted $79 and misdiagnosed the problem. Called Johns office to discuss pricing and diagnosis and the manager said, thats our price, take it or leave it. This had scam written all over it!!! Ill say it again, Johns Refridgeration is a SCAM!!!If I could give them negativ... read more
Business response:
We are sorry to hear about your frustration. Our technicians are highly trained, and a thorough diagnosis of the system was completed. We do everything we can to provide exceptional, cost-effective service for our customers while retaining the high level of workmanship our customers expect.
My experience in purchasing a new air conditioning unit started with ***********************. He came to my house and thoroughly explained all options. He answered all of my questions and I felt confident in purchasing a new 2-speed Trane unit from Johns.A few weeks later, ********* by the name of ****** and **** came to install the unit. They did such a marvelous job! The young men answered all of my questions, took 7.5 hours to carefully install the unit, worked so very hard to make sure that everything was calibrated corr... read more
Business response:
****, Thanks for the review and the recommendation.
**** was friendly and professional. He clearly explained everything that was done.
Business response:
*******, Thanks for the review.
Frequently asked questions about John's Heating and Cooling
How is John's Heating and Cooling rated?
John's Heating and Cooling has a 4.9 star rating with 2,938 reviews.
When is John's Heating and Cooling open?
John's Heating and Cooling is open now. It is open 24/7.
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